Phoebe Wilkinson
Santa Barbara,CA
Summary
Aspiring Social Worker with several years of experience in direct patient care. Passionate about developing trusting relationships, and advocating for the needs of others. Comprehensive knowledge of social justice issues and systems affecting marginalized communities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Sansum Clinic
05.2021 - Current
- Assisted doctors during surgeries and ensured sterilization of surgical instruments.
- Maintained operating room and instrument sterilization room by stocking and ordering supplies.
- Demonstrated exceptional customer service when interacting with patients in various formats.
- Recorded detailed medical information, including patient histories, diagnoses, and treatments.
- Performed preliminary testing and used diverse ophthalmic imaging technologies.
Courtesy Clerk, Cashier, and Head Cashier
Sprouts Farmer Market
12.2018 - 04.2021
- Courtesy Clerk: Provided customer assistance throughout the store including bagging groceries. Did various cleaning tasks around the store.
- Cashier: Processed orders accurately and provided a friendly, efficient checkout.
- Head Cashier: Performed cashier duties in addition to cash sweeps, register overrides, closing tills, and oversaw all cashiers.
- Fifth Key: Acted as manager while manager on duty was on lunch.
- Additionally worked in grocery, vitamins, deli, produce, dairy, in-store shopper, and bakery departments.
Box Office Associate
Granada Theatre
09.2017 - 11.2018
- Provided patrons with details about shows, pricing, and the theater’s policies.
- Sold tickets over the phone and in-person through Tessitura ticketing software.
Education
Bachelor of Arts - Psychology
California State University - Channel Islands
Camarillo05-2025
Associate of Arts - Psychology
Santa Barbara City College
Santa Barbara, CA12.2019
Skills
- Patient-centered care
- BLS certified
- Attention to detail
- Active listening
- Empathy
- Effective and compassionate communication
- Cultural competence
- Establishing lasting relationships
Certification
- COA - Certified Ophthalmic Assistant
Timeline
Certified Ophthalmic Assistant
Sansum Clinic
05.2021 - Current
Courtesy Clerk, Cashier, and Head Cashier
Sprouts Farmer Market
12.2018 - 04.2021
Box Office Associate
Granada Theatre
09.2017 - 11.2018
Bachelor of Arts - Psychology
California State University - Channel Islands
Associate of Arts - Psychology
Santa Barbara City College
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