Phoebe Zeigler
Westbrook,ME
Summary
I am a dependable and organized professional with two years of customer service experience at Dunkin’ and experience as a Lead Toddler Teacher since 2023. I am able to communicate with families and coworkers, managing multiple responsibilities in fast-paced environments, maintaining accurate records, and providing friendly, professional service. I have strong attention to detail, communication, and organizational skills with a willingness to learn and grow in any setting. I am seeking to bring my customer service and people skills to a Patient Coordinator position.
Overview
1
1
Certification
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Lead Toddler Teacher
Little Hands Daycare and Learning Center
Falmouth, Michigan
05.2025 - Current
- Developed engaging lesson plans for toddlers to encourage early learning.
- Facilitated daily activities that promoted social and emotional development in children.
- Maintained a safe and clean classroom environment for optimal learning experiences.
- Implemented age-appropriate strategies to enhance cognitive skills in toddlers.
- Organized play-based learning sessions that fostered creativity and exploration among children.
- Monitored toddler behavior to ensure a safe learning environment.
Lead Toddler Teacher
Milestones Preschool and Childcare
Casco, Maine
03.2023 - 05.2025
- Supervised classroom activities, ensuring adherence to safety guidelines and policies.
- Assisted in training new staff on best practices for toddler education and care.
- Established indoor and outdoor safe play environments for toddler-age children.
- Taught children foundational skills in colors, shapes and letters.
- Encouraged creative expression through art projects or music activities.
- Implemented hands-on, play-based strategies for experiential learning.
- Assisted with daily operations such as mealtime preparation, diaper changing, toilet training and nap time routines.
Crew Member
Dunkin' Donuts
Bridgton, Maine
10.2020 - 12.2022
- Prepared and served a variety of coffee and food items efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with their orders, providing excellent service.
- Operated cash register, processed transactions, and handled payments accurately.
- Followed safety and sanitation guidelines to ensure food quality standards.
- Stocked supplies and managed inventory levels for smooth operations.
- Trained new crew members on procedures and customer service best practices.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Education
Lake Region High School
Naples, MECertified Teachers Assistant - Early Childhood Education
Lake Region Vocational Center
Naples, ME 09.2022 - 04.2024
Skills
- Child development
- Lesson planning
- Classroom management
- Curriculum planning
- Parent engagement
- First aid and CPR
- Problem solving
- Team collaboration
- Conflict resolution
- Effective communication
- Time management
- Patience and empathy
- Critical thinking
- Adaptability to change
- Customer service
- Typing speed
Certification
- BHP (Behavioral Health Professional)
- CDA (Child Development Associate)
Timeline
Lead Toddler Teacher
Little Hands Daycare and Learning Center
05.2025 - Current
Lead Toddler Teacher
Milestones Preschool and Childcare
03.2023 - 05.2025
Certified Teachers Assistant - Early Childhood Education
Lake Region Vocational Center
09.2022 - 04.2024
Crew Member
Dunkin' Donuts
10.2020 - 12.2022
Lake Region High School