Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Phoebe A. Shaffer

Phoebe A. Shaffer

Mason,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Payroll & Office Administrator

Vintage Woodworks
08.2020 - Current
  • Executed daily bookkeeping and account ledger posting and balancing in QuickBooks.
  • Processed payroll weekly & paid state sales and use taxes, federal taxes & Workman's Compensation.
  • Reconciled bank accounts, monitored and maintained business credit card balances, maintained organization of company files, used Excel Spreadsheets for some reporting, ran QuickBooks reports, wrote and printed checks and maintained employee information in QuickBooks.
  • Also conducted company website HTML coding and graphics work.

Administrative Assistant

Fit Meals Rx
08.2020 - 08.2022
  • Maintained organization of company files, processed company procedures and tasks through excel spreadsheets, maintained employee information in QuickBooks, executed social media promotion and created promotional images and banners.
  • Handled inbound and outbound phone calls, used Microsoft Excel often for reporting, created and adjusted order spreadsheets.
  • Other duties included posting vendor invoices into QuickBooks, reconciling bank statements & monthly Courier statements, editing and revising recipes, writing & typing office procedures, filing, ordering supplies, tracking new customers weekly through an Excel Spreadsheet and monitoring kitchen employee hours/adjusting as needed.

Service & Warranty Administrator

Country Truck & Auto
10.2018 - 11.2019
  • Primarily wrote service work orders, warranty administration, worked directly with ARI and Enterprise fleet companies.
  • Other duties included ordering miscellaneous parts for work orders and other office supplies, reconciling and auditing open work orders, managing inventory supply, cash handling and balancing, creating service appointments and answering questions for customers over the phone and through email.
  • Worked directly with major oil field companies such as Anadarko, Liberty, Select Energy, Kinder Morgan, Ranger Energy, Covenant Testing Technologies, and KLX Energy in the northern Colorado region.

General Office Assistant

Johnson Auto Plaza
07.2018 - 10.2018
  • All dealership work processed and entered in CDK Global, DSDA, Dealer Connect & Dealer Track.
  • Answered and directed inbound & outbound phone calls, created deal jackets, added invoiced vehicles to inventory, checked new vehicles in, various scanning, MSO & deal jacket filing, service cashiering, cash handling and credit card/register balancing, closing/adjusting RO's and parts tickets, created daily bank deposits, transaction reconciling, created service contracts, assisted the warranty administrator with some warranty posting and adjusting, entered recall claims, assisted the title clerks in following up with banks for payoff information.

Receptionist

Mercedes-Benz of Westminster
05.2018 - 07.2018
  • Answered and directed inbound phone calls on a multi-line phone system, cut and organized temporary tags for purchased vehicles, filed MSO's with deal jackets, made deal jackets and printed corresponding VMI's and Invoices to delivered vehicles.
  • Assisted the controller with miscellaneous filing & report organization for Sales & Finance Departments.

Office Receptionist

Valley Nissan
05.2017 - 09.2017
  • Answered and directed phone calls on a multi-line phone system, sent certified mail, sent Title paperwork through FedEx to counties inside and out of the state, wrote up and filed MSO's, wrote Purchase Orders for outside vendors, purchased new vehicles, audited inventory, wrote PDI's, wrote gas ticket purchase orders, filed repair orders, wrote up title numbers for customers, tracked certified mail & attached receipts for return receipt signatures.
  • Used Dealer Track software for all inside dealership work.

Receptionist/Administrative Assistant

Century RV
02.2017 - 05.2017
  • Answered phones in both Service and Sales reception desks, operated a multi-line phone system, created unit spreadsheets in Excel, filing, sending/receiving emails, some accounts payable, account auditing.
  • Provided a welcoming attitude to all customers and deliveries.
  • Some service writing training and data entry in Systems 2K.

Receptionist

Elements Massage Louisville
05.2016 - 01.2017
  • Answered & directed a multi-line phone system, greeted customers, scheduled and rescheduled appointments, worked with clients in booking appointments.
  • Maintained cleanliness of the front desk, waiting room and break room.
  • Processed client intake paperwork, received payments and all functions of the studio through MindBody.

Sales Associate

Bed Bath & Beyond
12.2015 - 05.2016
  • Stocked products & maintained the organization and cleanliness of the store, computed & processed monthly inventory.
  • Accentuated products key points and features when assisting customers.
  • Assisted other associates in need of further elaboration with questions from customers.
  • Operated a POS system for transactions at checkout and over the phone.
  • Assisted in processing freight.

Education

High School Diploma -

Mead High School, Longmont, CO
05.2015

Skills

    • Quickbooks
    • Administrative Experience
    • Accounts Payable & Receivable
    • Accounting
    • Payroll & Payroll Taxes
    • Account & Bank Reconciliation
    • Inbound phone call handling
    • Spreadsheet development
    • Expense Reporting
      • Tax Preparation
      • Computer Skills
      • Professional and Courteous
      • State Sales & Use Tax
      • Cash Handling
      • Financial Report Writing & Preparation
      • Organizational Skills
      • Purchasing
      • Microsoft Excel, Outlook & Word

Personal Information

Payroll & Office Administrator

Timeline

Payroll & Office Administrator - Vintage Woodworks
08.2020 - Current
Administrative Assistant - Fit Meals Rx
08.2020 - 08.2022
Service & Warranty Administrator - Country Truck & Auto
10.2018 - 11.2019
General Office Assistant - Johnson Auto Plaza
07.2018 - 10.2018
Receptionist - Mercedes-Benz of Westminster
05.2018 - 07.2018
Office Receptionist - Valley Nissan
05.2017 - 09.2017
Receptionist/Administrative Assistant - Century RV
02.2017 - 05.2017
Receptionist - Elements Massage Louisville
05.2016 - 01.2017
Sales Associate - Bed Bath & Beyond
12.2015 - 05.2016
Mead High School - High School Diploma,

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Phoebe A. Shaffer