Summary
Overview
Work History
Education
Skills
Timeline
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Phoebie Mathis

Phoebie Mathis

Orem,Utah

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Team Leader

The Bagel Den
Heber, UT
06.2022 - Current
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.

Sales Manager

Maurice
Heber, UT
03.2022 - 07.2022
  • Developed and implemented sales strategies to increase market share.
  • Established relationships with key clients, while maintaining existing customer base.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Tracked monthly sales to generate reports for business development planning.

Sales Associate

Rue 21
Park City, Utah
11.2020 - 01.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Tracked sales performance metrics to identify trends in the market place.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

High School Diploma -

Wasatch High School
Heber, UT
05-2020

Skills

  • Documentation And Reporting
  • Team Supervision
  • Complaint resolution
  • Team motivation
  • Flexible Schedule
  • Giving Constructive Feedback
  • Work Planning and Prioritization
  • Overseeing Daily Activities
  • Conflict Resolution
  • Coaching and Mentoring

Timeline

Team Leader

The Bagel Den
06.2022 - Current

Sales Manager

Maurice
03.2022 - 07.2022

Sales Associate

Rue 21
11.2020 - 01.2021

High School Diploma -

Wasatch High School
Phoebie Mathis