Adaptable professional with a solid background in food service and operational support. Known for strong teamwork and stress tolerance, contributing to positive customer experiences and operational improvements.
Work History
Temp Worker
5 Months
Kelly Services | 03.2025 - 08.2025
Capper Operator
1 Year
Simtra Biosolutions | 08.2025 - Current
Assisted in daily operational tasks to ensure efficient workflow and productivity.
Adapted quickly to different work environments and team dynamics.
Developed problem-solving skills while addressing on-the-job challenges promptly.
Shift Lead
2 Years 2 Months
Lou's Diner | 01.2023 - 03.2025
Supervised daily operations, ensuring efficient workflow and timely service delivery.
Trained new staff on standard procedures and customer service techniques.
Monitored inventory levels, coordinating with suppliers to maintain stock availability.
Implemented process improvements that enhanced order accuracy and reduced wait times.
Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
Waitress/cook
9 Months
Lou's Diner | 04.2022 - 01.2023
Provided exceptional customer service in fast-paced environment.
Took accurate food and beverage orders using point-of-sale system.
Collaborated with kitchen staff to ensure timely order delivery.
Maintained cleanliness and organization of dining area throughout shifts.
Assisted in training new staff on menu items and service standards.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.