Phoenix Hardy
Cleveland,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
10
10
years of professional experience
Work History
NDE Technician
Team Industrial Services Inc
07.2023 - Current
- MT, PT & UTT level II. Assistant radiographer and certified to interpret film.
- Conducted non-destructive testing using liquid penetrant, magnetic particle and ultrasonic thickness methods to assess material integrity.
- Increased productivity by maintaining NDE equipment, ensuring optimal performance during inspections.
- Collaborated with engineering teams to develop inspection protocols that enhance operational efficiency and safety compliance.
- Trained junior technicians on inspection techniques and equipment handling to promote skill development and knowledge retention.
American Income Life
05.2022 - Current
- Https://agency.ailife.com/united-states/ohio/brunswick/parks-salvaggi-smith-surace
- American Income Life Insurance Company (formerly NASDAQ: AINC), based in Waco, Texas, is an insurance company that provides supplemental life insurance to labor unions, credit unions, and associations. American Income Life (AIL) was founded in 1951.
INSURANCE AGENT
American Income Life
10.2022 - 07.2023
- Contact customers who already have a policy and handle their needs assessment.
- Resolved issues for dissatisfied policyholders to maintain customer loyalty.
- Meet with unhappy policyholders and resolve issues in order to keep them with company.
- Promoted personal brand and company to attract and recruit new insurance agents.
- Market myself and the company in order to recruit new hires.
- American Income Life Insurance Company (formerly NASDAQ: AINC), based in Waco, Texas, provides supplemental life insurance to labor unions, credit unions, and associations. American Income Life (AIL) was founded in 1951. https://agency.ailife.com/united-states/ohio/brunswick/parks-salvaggi-smith-surace
ASSISTANT MANAGER, PURCHASING AND RECEIVING
Kennicott Brothers
02.2017 - 10.2022
- Central purchasing
- Coordinated receiving of products, ensuring accuracy and timeliness
- Engaged customers in sales transactions
- Issued credits to vendors
- Coordinated deliveries to ensure timely arrival
- Processed purchase orders to maintain inventory levels
- Managed issuance of credits to vendors, resolving discrepancies efficiently
- Customer service
- Performed maintenance tasks to ensure equipment functionality
- Floral wholesaler
- Https://www.kennicott.com/
Education
High School Diploma -
MAYFIELD HIGH SCHOOL
Mayfield Heights, Ohio06.2015
Skills
- Nondestructive testing standards
- Magnetic particle testing and evaluation
- Ultrasonic inspection methods
- Advanced ultrasonic techniques
- Radiographic inspection
- Inspection quality standards
- Technical documentation
- Time management
- Organizational abilities
- Attention to detail
- Teamwork and collaboration
- Adaptability
Certification
MT, PT, UTT Level II certified. Assistant radiographer.
Radiation safety trained and Film interpretation certification.
LIFE INSURANCE LICENSE, Ohio Department of insurance | Nov 2022, Permits you to sell life insurance in the state(s) in which your are licensed., ACCIDENT & HEALTH INSURANCE, Ohio Department of insurance | Nov 2022, Permits you to sell accident and health insurance in state, SANDLER SALE INSTITUTE PRESIDENTS CLUB, Sandler Training | Mar 2021
Interests
ATHLETE, Saint Vincent College Aug 2015 - Feb 2016, I played football while I attended college
Timeline
NDE Technician
Team Industrial Services Inc
07.2023 - Current
INSURANCE AGENT
American Income Life
10.2022 - 07.2023
American Income Life
05.2022 - Current
ASSISTANT MANAGER, PURCHASING AND RECEIVING
Kennicott Brothers
02.2017 - 10.2022
High School Diploma -
MAYFIELD HIGH SCHOOL
Personal Information
Non Destructive Technician