Phoenix Hernandez
Canton,GA
Summary
Certified Medical Biller and Coder with a genuine passion for healthcare. Pursuing an Associate's Degree in Health Information Technology to enhance skills. Committed to accuracy, efficiency, and continuous professional development in medical billing and coding processes.
Overview
6
6
years of professional experience
Work History
Gaming Addiction Claims Specialist
Bullock Law Firm
01.2025 - 02.2025
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
Dietary Aide
Empire Nursing and Rehab Center
10.2024 - 01.2025
- As a Dietary Aide, I played a crucial role in ensuring residents receive nutritious and appealing meals tailored to their dietary needs and preferences.
- My attention to detail helped prevent cross-contamination and ensures food safety for all residents.
- Served meals to residents in accordance with established schedules and dietary procedures.
Assembly
ID Logistics
05.2024 - 10.2024
- My experience at ID Logistics involved critical responsibilities in packaging and assembly.
- I was directly accountable for the efficient and accurate handling of products, which included both manual and automated boxing, meticulous taping of cartons, and the final preparation for distribution.
- Collaborated with team members to streamline processes for faster assembly times.
Website Assessment (PT)
Appen Yukon
11.2022 - 05.2024
- Conducted in-depth website quality assessments, evaluating search engine result relevance, accuracy, and overall user experience against specific guidelines.
- Applied critical thinking and analytical skills to categorize, rate, and provide qualitative feedback on various web content and functionalities.
- Utilized strong attention to detail and adherence to complex instructions to ensure consistent and objective evaluation of online information.
Mechanical Assembler
CAIRE Inc
09.2022 - 11.2022
- Assembled Albuterol Nebulizer machines during the peak of the COVID-19 pandemic.
- Played a direct role in the expedited production of life-saving medical equipment destined for China.
- Contributed to a critical global health effort through meticulous assembly and quality control.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
- Consistently met or exceeded production quotas by efficiently assembling products within allocated time frames.
Lead Teacher
Bright Kids Academy
02.2022 - 09.2022
- Guided the social, emotional, cognitive, and physical development of 2-year-old children as their Lead Teacher.
- Created a safe and supportive learning space that encouraged exploration, creativity and growth.
Assistant Manager
Atl Cafe
02.2019 - 02.2022
- As an Assistant Manager, I was instrumental in overseeing daily operations and ensuring seamless workflow.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High school diploma or GED -
New Manchester High School
Douglasville, GAAssociate's degree - Health Information Technology
DeVry University
Decatur, GA04-2026
Certified in Medical Billing and Coding -
DeVry University
01.2025
Skills
- Analytical Thinking
- Critical Thinking
- Problem-Solving
- Attention to detail
- Adherence to Guidelines/SOPs
- Data Interpretation
- Information Evaluation
- Categorization & Classification
- Quality Assurance (QA) Mindset
- Documentation & Reporting
- Precision & Accuracy
- Systematic Review
Languages
English
Full Professional
Timeline
Gaming Addiction Claims Specialist
Bullock Law Firm
01.2025 - 02.2025
Dietary Aide
Empire Nursing and Rehab Center
10.2024 - 01.2025
Assembly
ID Logistics
05.2024 - 10.2024
Website Assessment (PT)
Appen Yukon
11.2022 - 05.2024
Mechanical Assembler
CAIRE Inc
09.2022 - 11.2022
Lead Teacher
Bright Kids Academy
02.2022 - 09.2022
Assistant Manager
Atl Cafe
02.2019 - 02.2022
Certified in Medical Billing and Coding -
DeVry University
High school diploma or GED -
New Manchester High School
Associate's degree - Health Information Technology
DeVry University
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