Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Phoenix LeGrand

Wausau

Summary

Compassionate and Collaborative Dental Hygienist with a proven ability to build trust and rapport with patients, creating a calm and welcoming environment that eases dental anxiety and promotes lifelong oral health. Known for delivering exceptional patient care through clear communication, gentle techniques, and a genuine commitment to comfort. Brings extensive expertise in oral health education, preventive care, periodontal therapy, and evidence-based practices. Thrives in fast-paced, team-oriented settings and contributes positively to office culture, workflow, and patient satisfaction. Passionate about making every visit a positive, informative experience while supporting overall health and wellness.

Overview

6
6
years of professional experience
1
1
Certification

Work History

GUEST SERVICE REPRESENTATIVE

Kwik Trip
09.2023 - Current
  • Adhere to health and safety guidelines at all times while performing job duties.
  • Perform daily store operations including opening and closing duties and cleaning tasks.
  • Stock shelves with merchandise such as cigarettes, beverages, snacks and lottery tickets.
  • Process payments using POS system accurately and efficiently according to established procedures.
  • Maintain an accurate cash drawer by counting money, separating charge slips, coupons, and vouchers as well as balancing receipts.
  • Provide exceptional customer service by greeting guests, responding to inquiries, and resolving complaints.

ADV CUSTOMER SERVICE REPRESENTATIVE

Department of Motor Vehicles
06.2019 - 07.2022
  • Demonstrated strong problem solving abilities by responding quickly to inquiries from customers and resolving issues in an efficient manner.
  • Managed multiple tasks simultaneously while meeting tight deadlines set by management.
  • Resolved complaints from customers who had negative experiences at the DMV office in a courteous manner.
  • Performed cash handling duties including accepting payments for transactions, issuing receipts, balancing daily sales reports and preparing bank deposits.
  • Developed thorough knowledge of all laws pertaining to motor vehicles operation as well as state regulations related to motor vehicle licensing.
  • Processed driver's license applications and renewals, verifying customer identity documents and entering data into the DMV database.

Education

Associate of Applied Science - Dental Hygiene

Northcentral Technical College
Wausau, WI
05.2025

ASSOCIATE IN ARTS (A.A.) - CRIMINAL JUSTICE

Madison Area Technical College
Madison, WI
05.2018

Skills

  • Patient education and counseling
  • Infection control
  • Nitrous oxide sedation
  • Computer skills
  • Documentation and reporting
  • Oral cancer screening
  • Local anesthesia administration
  • Detail-oriented
  • Issue resolution

Certification

  • CPR/BLS Certification - August 2025
  • Local Anesthetic Administration Certification
  • Nitrous Oxide Administration Certification
  • Registered Dental Hygienist - September 2025

Timeline

GUEST SERVICE REPRESENTATIVE

Kwik Trip
09.2023 - Current

ADV CUSTOMER SERVICE REPRESENTATIVE

Department of Motor Vehicles
06.2019 - 07.2022

ASSOCIATE IN ARTS (A.A.) - CRIMINAL JUSTICE

Madison Area Technical College

Associate of Applied Science - Dental Hygiene

Northcentral Technical College

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