Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phoenix McQueen

Willingboro,NJ

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at AMC Theatres. Excelled in customer service and cash handling, adept at problem-solving and teamwork. Demonstrated ability to maintain poise in high-stress situations, significantly improving store environment and customer relations. I volunteered at a library for 6 months. And in that time I learned how to treat and approach people from all walks of life respectfully. I was beloved at said library by everyday people and co-workers alike.

I currently am also a book editor for an up and coming author. I do the job remotely. It's greatly improved my critical thinking and problem solving skills. I've also learned a great deal about time management and consistency. The writer depends on me to reliably work on drafts and tweek sentences whenever they need it, and I have always ensured that I'm there for them whenever necessary.

Overview

3
3
years of professional experience

Work History

Book Editor

Vanessa Molano
Remote
01.2022 - Current
  • Changed and rewrote sentences and paragraphs to maintain story flow.
  • Devised Type marketing strategies to promote book publication sales, increasing sales Number%.
  • Implemented efficient workflow processes that improved turnaround times and reduced overall production costs.
  • Fact-checked books by carrying out research and confirming sources.
  • Remain a reliable sounding board for ideas

Sales Associate

AMC Theatres
Bradenton, FL
04.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Homeschooled
07.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Verbal/written communication
  • Store Opening and Closing

Timeline

Sales Associate

AMC Theatres
04.2022 - 03.2023

Book Editor

Vanessa Molano
01.2022 - Current

Homeschooled
Phoenix McQueen