Phoenix Noble
Glastonbury,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Astro Logistics
2023.10 - Current
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Demonstrated exceptional time management and organizational skills in consistently completing routes efficiently without compromising quality or safety.
Lead Generator
Weed Man Lawn Care
2023.02 - 2023.05
- Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
- Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
- Generated high-quality leads by researching and identifying potential clients through various online platforms.
- Developed strong rapport with potential clients, fostering long-lasting relationships and repeat business opportunities.
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.
- Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Educated customers on product and service benefits, explaining features and answering questions.
- Overcame objections using friendly, persuasive strategies.
Food and Beverage Server
TPC River Highlands
2022.03 - 2022.12
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Checked on guests throughout meal to attend to needs and provide great service.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Arts - Psychology
Central Connecticut State University
New Britain, CT12.2023
Skills
- Time Management
- Route Management
- GPS Navigation
- Safe Driving
- Microsoft Office
- Google Drive
- SPSS
- Data Analysis
- Research
- POS software
- Managing workers
- Cash handling
- Verbal and written communication
- Customer Service
Timeline
Delivery Driver
Astro Logistics
2023.10 - Current
Lead Generator
Weed Man Lawn Care
2023.02 - 2023.05
Food and Beverage Server
TPC River Highlands
2022.03 - 2022.12
Bachelor of Arts - Psychology
Central Connecticut State University
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