Phoenix Yates
Springfield,MA
Summary
Proven leader and effective communicator, demonstrated at Dunbar Community Centre, adept in relationship building and community engagement. Excelled in mentoring teams, and enhancing camper experiences through adaptability. Achieved significant improvements in volunteer coordination, showcasing a commitment to community service and teamwork. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
3
3
years of professional experience
Work History
Volunteer
Food Pantry
Springfield, MA
01.2021 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Used strong interpersonal communication skills to convey information to others.
- Assisted in the preparation of food care packages for individuals in the surrounding community
- Unloaded food supplies from suppliers
Youth Camp Counselor
Dunbar Community Centre
Springfield, MA
06.2023 - 08.2023
- Assisted in the planning and execution of special events, ensuring memorable experiences for all participants.
- Actively contributed ideas for program improvement based on camper feedback and personal observations.
- Enforced camp rules consistently yet fairly, prioritizing safety while respecting individual autonomy.
- Utilized creative problem-solving skills when faced with unexpected challenges or changes in plans.
- Enhanced camper experience by developing and implementing engaging activities tailored to various age groups.
- Served as a positive role model for campers by embodying core values such as responsibility, integrity, teamwork, empathy, and respect.
- Assisted with daily camp setup and cleanup tasks, ensuring a clean, safe, and organized environment for all participants.
- Led groups of children safely through variety of camp activities.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Encouraged team performance to increase camaraderie, trust and rapport.
Education
General Studies
Springfield Central High School
Springfield, MASkills
- Organized and Efficient
- Positive Attitude
- Community Service
- Adaptability and Dependability
- Computer Skills
- Flexible Schedule
- Relationship Building
- Community Engagement
- Food Distribution
- Community Outreach
- Cross-cultural understanding
- MS Office
- Data Entry
- Teamwork and Collaboration
Music
Singing and learning to play the bass and drums.
Affiliations
- Member of the Freedom House of God Church, Inc.
Timeline
Youth Camp Counselor
Dunbar Community Centre
06.2023 - 08.2023
Volunteer
Food Pantry
01.2021 - Current
General Studies
Springfield Central High School