Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Phone Htut Naing

Los Angeles

Summary

Enthusiastic and reliable Business Administration student with strong communication, organizational, and customer service skills. Experienced in working with diverse teams and assisting in fast-paced environments. Quick learner with a positive attitude, eager to contribute to a supportive workplace while gaining hands-on experience. Committed to balancing academic success with professional growth.

Overview

5
5
years of professional experience

Work History

Marketing Intern

City Mart
Yangon
06.2020 - 10.2025
  • Collaborated with team members on social media content creation.
  • Supported event planning and coordination for product launches.
  • Engaged with customers to gather feedback and enhance brand loyalty.
  • Created and executed social media strategies to increase customer engagement.
  • Analyzed market trends to identify potential opportunities.
  • Managed social media accounts, creating engaging posts and monitoring user interactions.

Customer Service Cashier

Harry Kyaw Kyaw
Yangon
01.2021 - 08.2025
  • Assisted customers with product inquiries and provided exceptional service.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Trained new staff on cash register use and customer service protocols.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Balanced cash drawers at the end of each shift.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.

Education

Some College (No Degree) - Business Administration

Santa Monica College
Santa Monica, CA

Skills

  • Strong interpersonal and communication skills
  • Customer service and sales experience
  • Event coordination
  • Time management and multitasking
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Slides)
  • Fluent in Burmese, Tamil, and English
  • Market analysis
  • Team collaboration
  • Content creation
  • Event planning
  • Data analytics
  • Google analytics
  • Direct mail campaigns
  • Mobile marketing
  • Community management
  • Market research, forecasting, and analysis
  • Social media marketing

References

References available upon request.

Timeline

Customer Service Cashier

Harry Kyaw Kyaw
01.2021 - 08.2025

Marketing Intern

City Mart
06.2020 - 10.2025

Some College (No Degree) - Business Administration

Santa Monica College

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