PHONETHEVA XAYASITH
SARTELL
Summary
To grow in a dynamic organization as a profitable contributor. I am a career minded individual with the desire to pursue a successful future.
Developed skills in fast-paced environment, including effective communication, time management, and resource allocation. Seeking to transition into new field where these skills can be leveraged to drive efficiency and productivity. Focused on delivering results through strategic planning and coordination.
Overview
17
17
years of professional experience
Work History
Scheduler
Sartell Pediatrics
08.2021 - Current
- Take phone calls and schedule appointments
- Scrub provider schedules to ensure appointments are correct
- Template provider schedules
- Put in PTO for provider schedules
- Take messages from patients through portal
- Receive triage calls and send them to nursing if necessary
- Enter insurance
- Fill in for supervisor when out sick/on PTO
Catering/Unit Support
St. Cloud Hospital
08.2012 - 08.2021
- Placing food orders for patients based on dietary needs
- Taking phone orders for patients
- Handling patient complaints face to face and phone
- Assisting operating rooms during C-Sections
- Gather and stock medical supplies
- Assure all rooms are stocked with appropriate supplies
- Support entire birthing floor with on call needs
- Schedule/Discharge patients at the HUC desk
Fulfillment Associate/Scheduler
Merrill Corporation
10.2007 - 08.2012
- Responsible for performing quality checks on every order
- Responsible for gathering orders from clients via online processing, creating kits to be collated by collators
- Assists management with the directing of co-workers to their designated areas throughout the plant daily
Education
Paralegal -
Minnesota School of Business
St. Cloud, MN01.2007
Skills
- Capable of learning a multitude of tasks at a high, efficient rate
- Knowledge of Microsoft Office
- Knowledge of Excel
- Knowledge of PowerPoint
- Proficient with Internet usage
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
- Critical thinking
- Teamwork and collaboration
- Effective multitasking
- Schedule coordination
- Problem-solving
- Schedule management
- Telephone etiquette
- Medical terminology
- Staff coordination
- Call management
- Patient scheduling
- Microsoft Office Suite
- Key relationship development
- Documentation proficiency
- Workflow optimization
- Client relations
- Calendar management
Languages
Laotian
Native or Bilingual
Timeline
Scheduler
Sartell Pediatrics
08.2021 - Current
Catering/Unit Support
St. Cloud Hospital
08.2012 - 08.2021
Fulfillment Associate/Scheduler
Merrill Corporation
10.2007 - 08.2012
Paralegal -
Minnesota School of Business
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