Summary
Overview
Work History
Education
Skills
Timeline
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Phong Nguyen

Overland Park,KS

Summary

Results-focused Industrial Engineering professional specializing in building and leading high-performance teams. High-achieving leader and business developer. Dedicated to keeping companies in forefront of manufacturing excellence. Understands challenges of today's businesses in meeting industry demands with cost-effective strategies. Well-versed in trends in machinery and methods. Strong communication skills with others and ability to deescalate situations if needed.

Overview

23
23
years of professional experience

Work History

Maintenance Engineer

Block LLC
03.2024 - 10.2024
  • Assisted in monitoring and maintaining operational workflows to ensure efficiency.
  • Supported troubleshooting of equipment issues to minimize downtime.
  • Learned safety protocols and best practices for equipment operation.
  • Collaborated with team members to streamline processes and improve productivity.
  • Enhanced safety standards by conducting regular inspections, identifying hazards, and recommending correction actions.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Investigated and corrected mechanical problems with machinery.
  • Optimized spare parts inventory management for cost reduction and increased availability.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Maintained strong relationships with vendors and suppliers, securing high-quality parts at competitive prices for the company.
  • Repaired and replaced pumps, valves and motors.
  • Resolved customer complaints in prompt, polite and professional approach.

Operations Engineer

Colliers International
06.2016 - 01.2024
  • Maintained up-to-date documentation for all technical processes and procedures, fostering clear communication among team members.
  • Completed walk-downs and on-site inspections during equipment installations and change management phases.
  • Evaluated vendor proposals and recommended cost-effective solutions to meet project requirements while staying within budget constraints.
  • Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
  • Designed and implemented effective disaster recovery plans, minimizing business impact during critical events.
  • Enhanced system performance with regular maintenance, updates, and optimization of hardware and software components.
  • Troubleshot complex issues under tight deadlines, prioritizing tasks effectively to minimize disruptions to ongoing operations.
  • Led root cause analyses to identify and address problems in industrial production.
  • Maintained technical fluency in required equipment and networking hardware for assigned jobs and facilities.

Maintenance Technician

Block, LLC
08.2001 - 06.2016
  • Conducted routine inspections and preventative maintenance on HVAC, plumbing, and electrical systems.
  • Diagnosed mechanical issues and implemented effective repair solutions for equipment malfunctions.
  • Collaborated with team members to streamline maintenance processes and enhance operational efficiency.
  • Maintained accurate records of repairs, services performed, and inventory management of tools and parts.
  • Trained junior technicians on safety protocols, equipment handling, and troubleshooting techniques.
  • Led initiatives to improve facility maintenance schedules and reduce downtime through proactive measures.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Education

Bachelor of Arts - Accounting And Business Management

University Missouri Kansas City
Kansas City, MO

Skills

  • Preventive Maintenance
  • Inventory maintenance
  • Equipment troubleshooting
  • Equipment maintenance and repair
  • HVAC systems
  • AutoCAD
  • KPI Tracking
  • Calibration understanding
  • Product Development Testing
  • Facility Management
  • Cost-saving Methods
  • Technical Troubleshooting

Timeline

Maintenance Engineer

Block LLC
03.2024 - 10.2024

Operations Engineer

Colliers International
06.2016 - 01.2024

Maintenance Technician

Block, LLC
08.2001 - 06.2016

Bachelor of Arts - Accounting And Business Management

University Missouri Kansas City

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