PHONG TRAN
Lorton,VA
Summary
Experienced in network engineering, systems analysis, and IT management. Actively seeking a challenging IT role to apply skills in designing, implementing, and maintaining advanced network and system infrastructures. The goal is to continuously developing technical expertise while supporting organizational objectives through enhanced IT operations and innovative solutions that improve system performance and security. Talented Owner with excellent marketing, customer service, and facility oversight skills and more than 18 years of experience. Highly effective and comfortable working with people at all levels in the organization. Talented Owner with excellent marketing, customer service, and facility oversight skills and more than 18 years of experience. Highly effective and comfortable working with people at all levels in the organization. Knowledgeable manager with a proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
26
26
years of professional experience
1
1
Certification
Work History
OWNER
Rice Paddies Grill Restaurant
09.2006 - Current
- Managed businesses with over $600K yearly revenues and 10 + staff members. Directed and coordinated organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
- Managed activities directly related to product development or providing event services
- Facilitate communication between the catering team and customers for services to include production, pricing, sales, or distribution of products
- Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement, to determine areas needing cost reduction and program improvement
- Performed sales-floor work, such as engaging or assisting customers, stocking shelves, or taking inventory
- Planned and determined staffing requirements, and interviewed, hired, and trained new employees, or oversaw those personnel processes
- Provided in-person onboarding to new staff
- Managed and engaged staff to produce work schedules and assignment of roles and duties
- Determined goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand
- Monitored business partnerships and digital third-party services to ensure proficiently provided product outreach services to select customer populations while staying within budgetary limits
- Engaged, educated, and empowered management team by leveraging analytical skills of digital mediums to implement new consumer trends and implement innovative business practices, such as advertising and purchasing
- Ensure compliance with local government regulations through inspections and insurance policies
NETWORK ENGINEER
Digicon
02.2001 - 05.2002
- Led nationwide network upgrades for Air Nation Guard (ANG) using ATM lane technologies
- Installed and configured Cisco wireless systems for Smithsonian Museums
- Managed Cisco Call Manager for Centrivity and handled Cisco Routers, Catalyst, Switches, and related infrastructures
DESKTOP SUPPORT
Mitretek Systems
12.1998 - 11.2000
- Conducted system analysis, diagnosis, and performance evaluation
- Installed, configured, and troubleshooted Ethernet, TCP/IP LANs
- Managed software and hardware installations and updates
Education
Bachelor of Science - Management Information Systems (MIS)
University of Maryland
Maryland,01-1998
Skills
- Languages:
Java (JDBC, Servlets, Swing GUI), Oracle 80, SQL, PL/SQL, Developer 2000, SQL Server 70, Visual Basic, C - Software:
Excel, PowerPoint, Microsoft Office - Hardware:
IBM PC Compatible, Compaq desktops/laptops, System configuration, CPU, Memory, Hard Drive, CD-ROM, Zip Drive, Tape Backup, SCSI controller, Network controller, Video card, Sound card, Modem, Printers, Scanners
- Operating Systems:
Windows 11, NT Server/Workstation, Unix, MS-DOS - Database Management Systems:
Oracle, SQL Server 70, SQL, MS Access
Certification
- Cisco Certified Network Profession (CCNP)
- Cisco Certified Network Associate (CCNA)
Professionaldevelopmentandtraining
- Cisco Certified Network Professional
- Building Scalable Cisco Networks (BSCN)
- Building Cisco Multilayer Switched Networks (BCMSN)
- Building Cisco Remote Access Networks (BCRAN)
- ATM Basic
Languages
Vietnamese
Limited Working
Timeline
OWNER
Rice Paddies Grill Restaurant
09.2006 - Current
NETWORK ENGINEER
Digicon
02.2001 - 05.2002
DESKTOP SUPPORT
Mitretek Systems
12.1998 - 11.2000
- Cisco Certified Network Profession (CCNP)
- Cisco Certified Network Associate (CCNA)
Bachelor of Science - Management Information Systems (MIS)
University of Maryland
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