Phonnah Yen
Troy
Summary
Dynamic professional with extensive experience as a Correctional Officer at Rensselaer County Sheriff’s, skilled in emergency response and conflict resolution. Proven ability to enhance safety protocols and train new staff, ensuring compliance and security. Recognized for maintaining order in high-pressure situations while effectively communicating with diverse teams.
Overview
18
18
years of professional experience
Work History
Correctional Officer
Rensselaer County Sheriff’s
Rensselaer, NY
05.2021 - Current
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of cells and common areas for security breaches.
- Responded promptly to incidents, de-escalating situations through effective communication.
- Maintained accurate records of daily activities, incidents, and inmate interactions.
- Collaborated with law enforcement and support staff during emergency situations.
- Implemented training sessions for new officers on protocols and emergency procedures.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Combat Medic
USAF
Valdosta, GA
05.2008 - 07.2011
- Administered emergency medical treatment in high-pressure environments.
- Assisted in triaging patients during combat scenarios to prioritize care.
- Conducted routine health assessments and documented patient information efficiently.
- Collaborated with interdisciplinary teams to enhance patient care protocols.
- Trained junior medics on medical procedures and equipment usage.
- Implemented safety measures to ensure compliance with military medical standards.
- Coordinated evacuation efforts for injured personnel under combat conditions.
- Developed training materials to improve overall team readiness and response effectiveness.
- Educated military personnel on first aid techniques and preventative medicine practices to reduce injury rates within the unit.
- Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
- Promoted a culture of safety by adhering to established guidelines for infection control and hazardous materials handling during all aspects of patient care.
- Served as a vital communication link between frontline units and supporting medical elements during combat operations.
- Contributed to mission success by maintaining a high level of personal fitness, weapons proficiency, and tactical knowledge.
- Demonstrated adaptability when faced with limited resources or challenging environmental conditions while delivering quality patient care.
- Enhanced patient survival rates by providing timely and accurate medical care on the battlefield.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
- Performed crucial lifesaving interventions in combat situations.
- Collaborated with fellow medics and healthcare professionals to develop comprehensive treatment plans for injured personnel.
- Streamlined medical evacuations for wounded soldiers, resulting in faster transport to higher-level care facilities.
- Administered life-saving interventions, including airway management and hemorrhage control, during high-stress combat situations.
- Actively participated in training exercises to maintain skill sets necessary for effective performance under pressure.
- Assisted in the transportation of patients from remote locations via ground or air support vehicles as needed.
- Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
Education
High School Diploma - History
Schenectady Christian School
Glenville, NY06.2005
Skills
First aid training
- Weapons training
- Prisoner transport
- Observation techniques
- Facility security
- Relationship building and management
- Willing to learn
Emergency response
De-escalation techniques
Conflict resolution skills
Mental health awareness
Safety and security enforcement
Self-defense tactics
Observation
Self-defense techniques
Safety
Accomplishments
Top Shot in Academy for Rensselaer County Sheriff’s with weapon proficiency and Class Leader
Stun shield instructor
Field training Officer
Timeline
Correctional Officer
Rensselaer County Sheriff’s
05.2021 - Current
Combat Medic
USAF
05.2008 - 07.2011
High School Diploma - History
Schenectady Christian School