PHON VINH TANG

Supervisor of Operations

Apl Logistics

HOCHIMINH, VIETNAM

07.2004 - 07.2024

Conducted workplace safety training sessions for service providers and staff members, ensuring compliance with APL Logistics policies.
Conducted training sessions to ensure workplace safety compliance for service providers and staff members.
Audited company's legal documents to verify compliant policies and procedures from service provider.
Implemented operational policies and procedures in order to enhance workflow efficiency and accuracy.
Facilitated efficient communication and coordination of workflow processes across multiple departments.
Recruited, hired, and trained staff members. Provided mentoring and coaching as needed. Conducted evaluations and made termination decisions when necessary.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Identified opportunities for process improvements that resulted in cost reductions and increased productivity.
Analyzed key performance indicators, identifying effective strategies.
Implemented new operational procedures, resulting in increased efficiency.
Oversaw inventory management, maintaining optimal stock levels and minimizing waste/risk.
Conducted quarterly inventory checks to meet stock requirements for all Purchase Order in Stock as per NIKE Customer request.
Directed and supervised a team of 5 employees in their daily operations.
Conducted periodic employee performance evaluations and maintained detailed records of outcomes.
Developed and implemented operational policies and procedures, ensuring efficient and accurate workflows.
Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
Coordinated with department supervisors to ensure smooth workflow and project alignment.
Conducted weekly meetings to discuss upcoming tasks and new projects with team members, service providers.
Continuously assessed employee performance and identified potential areas for enhancement.
Conducted training sessions to educate new hires on company policies, job responsibilities, and performance standards.