Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phoua Vang

Merced,CA

Summary

Elevated customer satisfaction at KFC & A&W by mastering multiple roles, from cashier to shift manager, showcasing exceptional multitasking and problem-solving skills. Demonstrated a strong commitment to cleanliness, safety, and efficiency, significantly enhancing team productivity and operational smoothness.

Overview

3
3
years of professional experience

Work History

Crew Member

Kfc & A&w
05.2017 - 12.2019

I began my employment as a cashier; however, I was trained in various positions within the first few months of my hiring. I took on packing responsibilities and focused on increasing my work pace, as every second is valuable. Additionally, I learned to stock supplies effectively, ensuring that everything is always prepared for service. I prioritize maintaining an organized and clean work area before the start of each day. I consistently clean as I work to ensure that my workspace remains tidy throughout the day. In the fast food industry, I place a strong emphasis on sanitation. Furthermore, I have developed the ability to stay alert to my surroundings and work with a sense of urgency. Due to my capabilities, managing shifts has become one of my responsibilities. My skills in overseeing shifts include planning daily tasks for each employee, managing financial transactions, ensuring effective time management, and solving problems as they arise.

Education

San Joaquin Delta College
Stockton, CA

Skills

  • Customer service
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Food preparation
  • Heavy lifting
  • Store opening and closing
  • Safety
  • Resilience and persistence
  • Valid Driver's license
  • Cooking
  • Willingness to learn
  • Workplace safety
  • Reliability and punctuality
  • Sanitation protocols
  • Task prioritization
  • Quality assurance
  • Stock management
  • Team contributions
  • Sanitizing
  • Team player
  • Adaptability and flexibility
  • Cleaning and organization
  • Collaboration and teamwork
  • Dependable and cooperative
  • Teamwork and collaboration
  • Clear communication
  • Beverage preparation
  • Supplies monitoring and restocking
  • Performance improvement
  • Creativity and innovation
  • Complex Problem-solving
  • Interactive communication skills

Languages

Hmong
Native or Bilingual
English
Full Professional

Timeline

Crew Member

Kfc & A&w
05.2017 - 12.2019

San Joaquin Delta College
Phoua Vang