Phouvieng Bounlom
Temple,GA
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
18
18
years of professional experience
Work History
Caregiver
Omega Home Care
Atlanta, GA
03.2018 - Current
- Assisted clients with maintaining good personal hygiene.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Transported clients to doctor appointments, grocery shopping and other errands.
Food Service Assistant
Costco
Atlanta, GA
11.2017 - 11.2018
- Assisted in the preparation of food items according to recipes and menus.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Operated cash register to process cash, check, and credit card transactions.
- Completed opening, closing and shift change tasks by following company guidelines.
Retail Sales Associate
AT&T Authorized Retailor
Atlanta, GA
08.2016 - 10.2017
- Assessed customer product needs and interests in order to best recommend suitable items.
- Cross-sold products to boost overall sales purchases.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
Cash Management Service Teller
Loomis
Atlanta, GA
04.2016 - 08.2016
- Processed deposits, withdrawals, payments, and transfers accurately and efficiently.
- Ensured accurate processing of large volumes of transactions quickly.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Accounts Payable Clerk
MasTec
Miami, FL
05.2015 - 08.2015
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Processed invoices and payments in accordance with company policies and procedures.
- Maintained accounts payable files and records in an organized manner.
Chargeback Specialist
Tiger Direct Business
Miami, FL
10.2005 - 03.2014
- Responded to customer inquiries and concerns to facilitate solutions.
- Monitored daily reports generated from merchant services providers for accuracy and completeness of information related to chargebacks.
- Reported discrepancies between merchant services provider reporting and internal system data related to chargebacks on a regular basis.
- Researched complex customer inquiries related to dispute resolution and provided timely feedback on results.
Education
High School Diploma -
Robert E. Lee High School
Montgomery, AL05-1999
Some College (No Degree) - Business Administration
Auburn University of Montgomery
Montgomery, ALSkills
- Daily Living Assistance
- HIPAA Compliance
- Order Preparation
- POS System Operation
- Excellent Customer Service
- Invoice Processing
- Accounts Payable
- Data Entry
- Dispute Resolution
- Microsoft Office
- Payment Processing
- Document Preparation
- Teamwork and Collaboration
- Problem-Solving
- Adaptability and Flexibility
- Spreadsheet Management
- Organizational Skills
References
References available upon request.
Timeline
Caregiver
Omega Home Care
03.2018 - Current
Food Service Assistant
Costco
11.2017 - 11.2018
Retail Sales Associate
AT&T Authorized Retailor
08.2016 - 10.2017
Cash Management Service Teller
Loomis
04.2016 - 08.2016
Accounts Payable Clerk
MasTec
05.2015 - 08.2015
Chargeback Specialist
Tiger Direct Business
10.2005 - 03.2014
High School Diploma -
Robert E. Lee High School
Some College (No Degree) - Business Administration
Auburn University of Montgomery
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