Phu Huynh
Randolph,MA
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
8
8
years of professional experience
Work History
Store Manger
Dog in The Park
Seattle,WA
08.2016 - 02.2024
- Oversaw daily store operations, improving workflow efficiency and maintaining high customer satisfaction ratings.
- Managed inventory levels, reducing stockouts and improving product availability by 100%
- Trained and supervised a team of 7 employees, enhancing sales performance and customer engagement.
- Executed promotional strategies that increased foot traffic and boosted sales by 15% each year.
Education
Bachelor of Science - Business Administration And Management
Central Washington University
Lynnwood, WA03-2024
Skills
- Public Speaking
- Inventory management
- Team leadership
- Quality control
- Effective communication
- Performance evaluation
- Time management
- Microsoft office
Accomplishments
- Lead the store to maximum sale due the Covid19
- Setting up catering for two big event in State Fair ( Seattle) and Fire-work new year ( Space Needle)
- Best Employee from 2019 to 2022
- Industry Winner of the BSG ( Business Strategy Game 2024)
Affiliations
Languages & Cultural Interests
- Conversational in Vietnamese and English
- Basic proficiency in Japanese (self-studying with online courses)
- Volunteer interpreter for local Vietnamese community events
- Organized Vietnamese cultural nights and traditional holiday celebrations
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Store Manger
Dog in The Park
08.2016 - 02.2024
Bachelor of Science - Business Administration And Management
Central Washington University