Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Phu Ngo

Alterations Specialist
Little Rock,AR

Summary

At Barbara/Jean, I leveraged my expertise in fabric knowledge and alteration techniques to enhance customer satisfaction, mentoring junior specialists and fostering client relationships that boosted repeat business. My attention to detail and adaptability ensured high-quality, timely garment modifications, significantly contributing to the store's esteemed reputation.

Overview

29
29
years of professional experience

Work History

Alterations Specialist

Barbara/Jean
01.2005 - 03.2024
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Stayed up-to-date on current fashion trends, applying knowledge to create stylish garment modifications tailored to client preferences.
  • Mentored junior alterations specialists, sharing best practices and techniques for successful garment modifications.
  • Collaborated with sales associates to recommend appropriate alteration services based on individual customer needs.
  • Maintained an organized workspace, keeping track of client orders and timelines for completion.
  • Enhanced customer satisfaction by providing expert alterations and tailoring services for various garments.
  • Assisted clients with fitting appointments, ensuring accurate measurements and garment adjustments.
  • Maintained a safe work environment by adhering to all safety guidelines when using sewing equipment or handling delicate fabrics.
  • Consistently met or exceeded productivity goals, completing high volumes of quality work within tight deadlines.
  • Demonstrated adaptability by quickly learning new techniques and skills required for unique or challenging alteration requests from clients.
  • Improved store reputation by consistently delivering high-quality alterations in a timely manner.

Line Worker

O'doms Tennessee Pride
Little Rock, AR
12.1994 - 08.2001
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.

Education

Associate of Applied Science - Accounting

Pulaski Technical College
North Little Rock, AR
12.2004

Skills

  • Ability to work with a variety for fabrics and materials experience in clothing's alterations,tailoring or a related field
  • Pattern Making
  • Fabric Knowledge
  • Custom Design
  • Tailoring techniques
  • Alteration techniques
  • Formal Wear Alterations
  • Wedding Gown Alterations
  • Garment construction
  • Leather Work
  • Attention to Detail
  • Problem-solving abilities
  • Fittings
  • Sewing
  • Reliability
  • Professionalism

Languages

Vietnamese
Native or Bilingual

Timeline

Alterations Specialist

Barbara/Jean
01.2005 - 03.2024

Line Worker

O'doms Tennessee Pride
12.1994 - 08.2001

Associate of Applied Science - Accounting

Pulaski Technical College

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Phu NgoAlterations Specialist