Phuc Dang
Bellevue
Summary
Friendly and reliable professional with experience working in fast-paced environments. Skilled in teamwork, attention to detail, and following procedures to maintain quality and efficiency. Committed to providing dependable service and supporting smooth daily operations.
Overview
1
1
year of professional experience
Work History
Customer Support Specialist
Luong Nguyen LLC.
Dallas
01.2025 - Current
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Identified areas of improvement in existing processes or procedures used for providing support services.
- Prioritized workloads to meet customer needs and maintain established deadlines in fast-paced environment.
- Delivered excellent customer service by assisting customers with questions and product information
- Demonstrated products and explained features, pricing, and benefits to customers
- Maintained a clean, organized, and well-stocked work area
- Addressed customer concerns professionally to ensure satisfaction
- Worked efficiently in a fast-paced environment while supporting team members
Education
Associate of Science - Business Administration And Management
International University - VNU-HCM
Ho Chi Minh, VN01-1990
Timeline
Customer Support Specialist
Luong Nguyen LLC.
01.2025 - Current
Associate of Science - Business Administration And Management
International University - VNU-HCM