Phuc Le
Wichita,Kansas
Summary
Software QA Analyst with 23 years of testing and error diagnosis in both desktop and web applications. Analyzed software in all stages of Agile development to isolate issues and resolve errors. Determined to provide effective, quality solutions through exceptional communication and competent execution of software testing methodology.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Software Quality Assurance Analyst
Wolters Kluwer DXG U.S., Inc.
Wichita, KS
09.2000 - Current
- Participated in Agile Scrum sprints providing timely feedback on application features and functionalities.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Analyzed system requirements, user stories, and acceptance criteria to create detailed, comprehensive test plans and strategies to ensure complete test coverage to identify bugs in upstream test environments
- Evaluated test coverage gaps by analyzing existing test cases and developing additional test scenarios as needed.
- Conducted manual testing of cloud-based accounting solution on multiple browsers and platforms.
- Executed automated tests using Selenium WebDriver and MS test framework.
- Identified, documented, triaged and tracked defects in Azure DevOps and worked with developers to facilitate timely resolutions.
- Performed regression testing after bug fixes or code changes were deployed.
- Reviewed and diagnose user software error reports submitted to technical support representatives to try to reproduce the errors on test environments and collaborate with developers to resolve them.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Test and sign off Production releases and participate in post-release retrospectives to review processes for continuous improvement
Education
Bachelor of Science - Computer And Information Science
05-2000
Bachelor of Science - Biology
05-1996
Skills
- Agile Methodology
- SDLC Methodology
- Scrum Framework
- Test Script Development
- SQL scripting
- Integration Testing
- Blackbox Testing
- Security Testing
- Functional Testing
- Automation Testing
- Customer Support
- Test implementation
- Manual test case preparation
- Automation knowledge
- Critical Thinking
- Teamwork and Collaboration
Affiliations
- Aspiring sound engineer through volunteering as "sound guy" at church. Also as a "handyman"
- Saltwater reef enthusiast
Languages
Vietnamese
Native/ Bilingual
Certification
- ISTQB Certified Tester/Foundation Level
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Software Quality Assurance Analyst - Wolters Kluwer DXG U.S., Inc.
09.2000 - Current
Friends University - Bachelor of Science, Computer And Information Science
University of Kansas - Bachelor of Science, Biology