Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phuc H. Tran

Byron Center,MI

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Owner/Manager Director

KT Nails Salon And Spa, LLC
2019.07 - Current
  • Onboarded new employees with training and new hire documentation.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Quality Assurance Technician II

Hearthside Food Solutions
2018.04 - 2019.07
  • Enforce that all elements of food safety within the plan are being met
  • Shares any discrepancies with the QMS to their Supervisor or Quality Manager
  • These discrepancies are but not limited to HACCP programs, Allergen programs, Sanitation procedures, GMP findings, Foreign
  • Material findings, and HOLD procedures
  • Ensures that all regulatory, customer, and company quality initiatives are being met and maintained
  • This position is face paced and requires basic math and reasoning skills.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.

Project Supervisor

Stratosphere Quality
2017.04 - 2018.04
  • Train and educate Team Leaders and Inspectors on proper procedures relevant to the project
  • Develop work instructions and confirm team conformance to the job set up and communicate any criteria changes to customer service department
  • Meet with customer contact at the beginning of each new project and continue to maintain and manage customer relationships.

Quality Control, Production Worker

Alliance Interiors
2010.01 - 2015.02
  • Sequencer
  • Pursued and met aggressive quality control goals
  • Upheld General Motors high standard of quality in all product lines including
  • Buick, Chevrolet, and Cadillac
  • Audited Company records to maintain proper compliance with company standards
  • Tracked and reported to Quality Manager using Excel, Word, and emails.

Maintenance and Groundskeeper

Place Apartments
2012.06 - 2015.01
  • Developed quality relationships with residents to enhance feeling of community
  • Repaired all issues arising from tenant requests, including plumbing and electrical
  • Coordinated with front office staff to deliver prompt and effective completion of Tenant work orders
  • Cultivated aesthetic features of property grounds through landscaping for improved quality of living for residents.

Team Leader Production Worker, Machine Operator, Final Assembly Worker

Lacks Industries
2005.01 - 2007.01
  • Maintained a consistent pace while encouraging team members to meet daily quota
  • Operated and maintained machines at full capacity
  • Managed inventory and stock on hand to meet production deadlines
  • Reported to theMaterials Manager on stock inventory and shortages for just in time shipping
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Education

Bachelors of Science - Technology Project Management Networking

Davenport University
Grand Rapids, MI
04.2020

Skills

  • Proficient with
  • Microsoft Word, Excel, and Visio
  • Attentive to detail
  • Multitasking on multiple projects
  • Mindset on continuous improvement
  • Budgeting and Cost Control
  • Motivational Leadership
  • Maintaining Clean Work Areas
  • Performance Tracking and Evaluations
  • Managing Cash Register
  • Agile Manager
  • Time Management
  • Managing Routines
  • Team Leadership
  • Strategic Planning
  • Project Management

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual

Timeline

Owner/Manager Director

KT Nails Salon And Spa, LLC
2019.07 - Current

Quality Assurance Technician II

Hearthside Food Solutions
2018.04 - 2019.07

Project Supervisor

Stratosphere Quality
2017.04 - 2018.04

Maintenance and Groundskeeper

Place Apartments
2012.06 - 2015.01

Quality Control, Production Worker

Alliance Interiors
2010.01 - 2015.02

Team Leader Production Worker, Machine Operator, Final Assembly Worker

Lacks Industries
2005.01 - 2007.01

Bachelors of Science - Technology Project Management Networking

Davenport University
Phuc H. Tran