Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Phuntazia Houston

Austin,TX
Phuntazia Houston

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

My number one goal with any job is customer satisfaction.

Also i am a Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
years of professional experience

Work History

Randstad
9801 Metric Blvd

Clean Room Operator
07.2023 - 01.2024

Job overview

  • Participated in cross-training programs to expand knowledge base and enhance versatility as a Clean Room Operator.
  • Conducted research and development on new components and technologies, and created detailed reports outlining findings.
  • Identified and corrected defects to bring completed products in line with tolerances.
  • Completed required documentation accurately and efficiently, ensuring full compliance with company policies and regulations.
  • Utilized label application equipment to label tubes, containers and boxes.
  • Ensured compliance with industry standards through regular inspections, audits, and strict adherence to guidelines.
  • Prepared STERILE AND NON-STERILE equipment by performing sterile cleaning and conducting preventive maintenance checks.
  • Maintained work area for cleanroom compliance and processing standards.
  • Completed forms and equipment logs to distribute to appropriate personnel.
  • Participated in regular meetings and training sessions to stay updated on industry best practices, regulatory requirements, and emerging technologies relevant to clean room operations.
  • Paid attention to detail while completing assignments.

Amazon
2000 East Pecan St

Level 1 Associate
12.2021 - 06.2023

Job overview

This position not limited to but included, Teamwork, coordination, organization, time management, and inventory control.

Receive and put away inventory.

load boxes into tubs for shipment,

use scanners to read bar codes on products.

View prompts on screens and follow the directions on the screen for tasks.

Troubleshoot problems.

Ensure product meet quality requirements.

Stow away products in correct fitting tub.

Cava Grill
2426 Guadalupe St

Culinary Manager
08.2015 - 02.2021

Job overview

  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Developed unique events and special promotions to drive sales.
  • Scheduled kitchen staff of [Number] people.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Oversaw food preparation and monitored safety protocols.
  • Maximized quality assurance by completing frequent line checks.
  • Optimized kitchen staffing levels to maintain a balance between efficient service delivery and cost management, reducing labor costs without compromising quality or guest satisfaction.
  • Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Exceeded revenue targets through expert menu creation, strategic pricing decisions, and effective cost management strategies.

Education

Pflugerville High School
Pflugerville, TX

High School Diploma
05.2010

University Overview

Skills

  • Chemical Handling
  • Adherence to SOPs
  • Hazardous waste management
  • Sterilization procedures
  • Quality Assurance Testing
  • Teamwork orientation
  • Meticulous documentation
  • Shipping and Logistics
  • Product and service knowledge
  • Complaint resolution
  • Critical Thinking
  • Call Center Operations
  • Microsoft PowerPoint
  • De-Escalation Techniques
  • Administrative and Office Support
  • Microsoft Outlook
  • Spreadsheets
Availability
See my work availability
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tuesday
wednesday
thursday
friday
saturday
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afternoon
evening
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Timeline

Clean Room Operator
Randstad
07.2023 - 01.2024
Level 1 Associate
Amazon
12.2021 - 06.2023
Culinary Manager
Cava Grill
08.2015 - 02.2021
Pflugerville High School
High School Diploma
Phuntazia Houston