PHUONG LIEN
7015 Cornerstone Ln, Stanton,CA
Summary
I had enthusiasm and quick learning abilities. I had strong motivational skills. As an enthusiastic individual with a high degree of initiative and energy. I am highly detail-oriented and organized with proficient computer handling skills. I have many years of working experience in providing excellent customer service. My outstanding office and communication skills will help your organization achieve its objectives. I pay close attention to specific elements and find out the problem quickly. I can negotiate with demand clients because I have experience as a salesperson for 5 years.
Overview
8
8
years of professional experience
Work History
Processor
PINECONE SERVICE
12.2021 - Current
- Completed quality assurance testing on goods and products.
- Processed documents to maintain records and files.
- Maintained proper product storage and organized warehouse inventory.
- Located and retrieved items using Amazon tracking software.
- Perform a variety of administrative functions; make flyers, copies documents, records and reports.
- Handled daily administrative tasks to keep the office running smoothly.
- Assist in data collection, record keeping, and report preparation.
- Answer and relay all phone calls to corresponding departments
- Assist and answer questions from all walk-in clients
Store Manager
Pandora Viet Nam
08.2016 - 01.2021
RETAIL STORE MANAGER — Pandora Norbreeze Group Viet Nam June 2016 - February 2021
-Trained staffs in successful strategies to meet operational and sales targets.
-Managed important documents of company.
-Reported daily sale/monthly sale/yearly sale.
-Developed action plan for business.
-Resolved customer service problem
-Managed inventory tracking and physical inventory counts to minimize loss.
-Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
-Detail-oriented to identify and process the specific elements of a task to develop a solution.
Education
Studying - Business Managment
Cypress College
Cypress, CAUniversity Degree - Teacher
Ton Duc Thang University
Viet Nam01-2017
Skills
- Organized
- Reliable
- Communication
- Patient
- Resolution
- Responsible
- Detail-oriented
- Resolve problems
- Negotiable
- Computer handling skills
Timeline
Processor
PINECONE SERVICE
12.2021 - Current
Store Manager
Pandora Viet Nam
08.2016 - 01.2021
Studying - Business Managment
Cypress College
University Degree - Teacher
Ton Duc Thang University
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