PHUONG M. DO
Arvada,CO
Summary
Grants administration and technical assistance professional with expertise in compliance monitoring, budget support, and operational systems. Brings relationship management, recordkeeping, and process documentation to support grantmaking, participant verification, and program administration. Combines cross-team coordination and community engagement to help organizations manage grants accurately, meet deadlines, and improve day-to-day operations.
Overview
25
25
years of professional experience
Work History
Grants Administration Officer
The Denver Foundation
Denver, CO
01.2021 - Current
- Administered the DESCI Community Housing subsidy program by preparing budgets, planning subsidy increases, managing monthly eligibility verification, and processing monthly subsidy payments after verifying building invoices.
- Oversee property manager compliance, manage the contract with the DESCI Housing Resource Advocate, and support DESCI committee engagement and ongoing participant recruitment.
- Maintained working relationships with Denver Public Schools Human Resources to streamline application eligibility verification and referrals for grant participants.
- Processed grants for all fund types and led due diligence, cross-team scheduling, and distribution for competitive grant programs, including the Community Grants Program, using Community Suite and the foundation's grant and scholarship systems while maintaining data integrity.
- Maintained recurring grants, investigated uncashed checks, assisted with voids and reissues, and supported electronic payment enrollment.
- Verified 501(c)(3) status through the IRS Business Master File and GuideStar, confirmed the legality of grants by advisor, purpose, use, and available funds, and collected W-9s, Form 990s, and fiscal sponsorship documentation.
- Managed department records in Community Suite, SharePoint, and server files in line with the retention and destruction policy; created reports for foundation-wide needs and individual funds.
- Documented procedures, identified efficiencies, trained staff, and provided backup support to the Gifts and Grants team during peak and vacation periods to enhance team functionality.
- Served as a point of contact for nonprofits, fund advisors, DESCI participants, and property managers on grant transactions.
Director of Training & Technical Assistance
Southeast Asia Resource Action Center (SEARAC)
Washington, D.C.
01.2009 - 01.2017
- Directed and managed SEARAC's organizational capacity building services for community-based organization partners.
- Conceptualized, developed, and delivered comprehensive coaching and training programs for staff members of community-based organizations and advised partners on plans for infrastructure, stability, and growth.
- Designed and delivered coaching and training programs for staff of community-based organizations, strengthening their infrastructure, stability, and growth.
- Administered eight to twelve multi-year sub-grants from start to finish, including contracting, payment disbursement, deliverables monitoring, and close-out, to ensure compliance with funder requirements.
- Provided interim financial and program oversight; worked with funders, supporters, and staff to fill gaps, increase efficiency, and reduce costs.
- Established best practices and streamlined operational processes across finance, technology, human resources, service delivery, and marketing/communications; documented systems for consistent implementation.
- Cultivated strong relationships with funders and community partners, advising on program design and civic engagement to enhance support for refugee and immigrant communities.
AmeriCorps Project Director
National Alliance for Vietnamese American Services Agencies
Washington, DC
01.2005 - 01.2007
Artists, Photography
Fulbright Fellow
01.2004 - 01.2005
Photo Archivist
Mark Winkleman
New York
01.2002 - 01.2002
Education
Master of Arts - Studio Art, Photography
New York University
New York01-2002
Master of Social Work - Community Social Work
Yeshiva University, Wurzweiler School of Social Work
New York01-1996
Skills
Timeline
Grants Administration Officer
The Denver Foundation
01.2021 - Current
Director of Training & Technical Assistance
Southeast Asia Resource Action Center (SEARAC)
01.2009 - 01.2017
AmeriCorps Project Director
National Alliance for Vietnamese American Services Agencies
01.2005 - 01.2007
Artists, Photography
Fulbright Fellow
01.2004 - 01.2005
Photo Archivist
Mark Winkleman
01.2002 - 01.2002
Master of Arts - Studio Art, Photography
New York University
Master of Social Work - Community Social Work
Yeshiva University, Wurzweiler School of Social Work