Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phylicia Cedeno

Stafford,VA

Summary

Knowledgeable Family Service Worker experienced in family and individual assistance, case management, connecting families to community resources. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a positive attitude. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

FAMILY SERVICE WORKER

SCPS- Head Start
08.2021 - 01.2024
  • Caseloads: 35 + families assigned
  • Conducts home visits with assigned families to develop mutual trust and respect; completes registration paperwork, strength-based assessments, and Family Partnership Agreements for every family on caseload and provides follow-up in a timely manner
  • Establishes and maintains ongoing, up-to-date partnerships with community agencies to provide services to families
  • Links families to appropriate resources and/or referrals in the community to meet their needs and/or goals (i.e
  • Crisis/emergency services, food, clothing, shelter, counseling, job training) and follows up in a timely manner
  • Collaborates with other staff to assist families in accessing health resources (i.e
  • Insurance, medical and/or dental home, follow up treatment, etc.) to ensure that all children's health requirements are met
  • Maintains accurate and timely documentation of home visits, monthly contact, Family Partnership Agreements, follow-ups, referrals, and any other services provided to the family in the program's database system
  • Maintains monthly contact with each family
  • Monitors attendance/tardiness and follow up with any family to address on-going absences and/or tardiness
  • Visits assigned classrooms daily
  • Prepares and submits weekly schedules and monthly reports in a timely manner
  • Provides opportunities for families to share and receive program information through family meetings.

PARAPROFESSIONAL INSTRUCTIONAL

SCPS- Headstart
03.2021 - 07.2021
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Reported on student progress, behavior, and social skills to parents.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Administered tests and assessments to evaluate student progress and performance.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Enforced rules and instructions to maintain discipline.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Took part in professional development workshops to boost skills.
  • Helped teachers manage bus loading and unloading.
  • Prepared reports and maintained administrative records.
  • Cleaned, organized and restocked classrooms for upcoming classes.

HOURLY PARAPROFESSIONAL: Special Education

SCPC- Headstart
01.2021 - 03.2021
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Enforced rules and instructions to maintain discipline.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Helped teacher prepare instructional material and displays.
  • Helped teachers manage bus loading and unloading.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.

CHILD CARE PROVIDER

MWR
07.2010 - 09.2011
  • Assisted in providing lessons plans and educational development
  • Development scheduled plans for beginners to assist with potty training
  • When low on staff coverage aided the front desk, checking children in and out of the center, processing payments, answering, and making follow up calls.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Introduced children to educational games and activities to boost learning.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Encouraged children to develop healthy social and emotional skills.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Worked with children to develop good cognitive, physical and language skills.
  • Read stories, sang songs and facilitated creative play.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Handled daily administrative tasks efficiently to minimize time away from children.

Education

FAMILY DEVELOPMENT CREDENTIAL -

University of Connecticut
Manseld, Connecticut
04.2023

Bachelor of Science: ECE Interdisciplinary Studies - Education

Liberty University
Lynchburg, VA
05.2018

ASSOCIATE OF APPLIED SCIENCE : EARLY CHILDHOOD EDUCATION -

Fayetteville Technical Community College
Fayetteville, NC
05.2009

HIGH SCHOOL DIPLOMA - undefined

Westover High School
Fayetteville, NC
06.2006

Skills

  • Case Management
  • Active Listening
  • File Management
  • Needs Assessment
  • Confidentiality Practices
  • Mental Health Support
  • Domestic Violence Prevention
  • Professional ethics
  • Service planning
  • Community Resources
  • Community Education
  • Report Preparation
  • Family Support

Languages

Spanish
Limited Working

Timeline

FAMILY SERVICE WORKER

SCPS- Head Start
08.2021 - 01.2024

PARAPROFESSIONAL INSTRUCTIONAL

SCPS- Headstart
03.2021 - 07.2021

HOURLY PARAPROFESSIONAL: Special Education

SCPC- Headstart
01.2021 - 03.2021

CHILD CARE PROVIDER

MWR
07.2010 - 09.2011

FAMILY DEVELOPMENT CREDENTIAL -

University of Connecticut

Bachelor of Science: ECE Interdisciplinary Studies - Education

Liberty University

ASSOCIATE OF APPLIED SCIENCE : EARLY CHILDHOOD EDUCATION -

Fayetteville Technical Community College

HIGH SCHOOL DIPLOMA - undefined

Westover High School

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Phylicia Cedeno