Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phylicia Nguyen

Phoenix,AZ

Summary

Experienced Fashion and Runway Model with 2 years of experience. Takes direction well and leverages experience to provide exceptional brand representation. Demonstrated success in model work with training in runway as well as Editorials. Disciplined Fashion Model skilled at catalog shoots. Possess good smile, skin and 'real person' appeal. Consummate professional with a hardworking attitude. Experienced Model versed in managing complex shoot schedules and collaborating across multiple industries to create memorable images and video. Driven and reliable with expertise in high fashion and editorial modeling.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

As well as analytical and strategic nurse with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Independant Fashion Model

Self Employed
01.2020 - Current
  • Modeled garments such as dresses, coats, underclothing and swimwear.
  • Promoted products and services by posing for commercials, live shows and photo shoots.
  • Kept up with personal care to cut down on wait times for hair, makeup and styling.
  • Attended over 15 designer meetings to determine guidelines for runway shows and presentations.
  • Rehearsed cat walks and special choreography in preparation for fashion exhibits.
  • Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
  • Posed and strutted to demonstrate features such as garment quality, style and design.

Assistant Manager

Under Armour
02.2024 - 05.2024
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed strategy to increase sales and drive profits.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Created employee schedules to align coverage with forecasted demands.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Established team priorities, maintained schedules and monitored performance.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Launched quality assurance practices for each phase of development
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Monitored security to protect employees, customers and property.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Defined clear targets and objectives and communicated to other team members.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Delivered services to customer locations within specific timeframes.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Skilled at working independently and collaboratively in a team environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Supervisor

Under Armour
06.2022 - 05.2024
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Monitored workflow to improve employee time management and increase productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Gathered, organized and input information into digital database.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Maintained database systems to track and analyze operational data.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Collected, arranged, and input information into database system.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Observed packing operations to verify conformance to specifications.
  • Generated reports detailing findings and recommendations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Paid attention to detail while completing assignments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Developed strong communication and organizational skills through working on group projects.
  • Skilled at working independently and collaboratively in a team environment.

Sales Associate

Be Kind Boutique
07.2019 - 07.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Maintained records related to sales, returns and inventory availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Processed product returns and assisted customers with other selections.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Recommended accessories and complementary purchases to boost revenue.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions about sizing, accessories and merchandise care.

Stock Associate

Under Armour
10.2021 - 06.2022
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
  • Prepared and checked outbound shipments for accuracy.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Interacted with guests in friendly and knowledgeable way.
  • Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Picked and packed order items.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Greeted store customers and discussed needs.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Contributed to loss prevention efforts by adhering to company policies and procedures regarding theft deterrence measures.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Supervised and trained new staff in performing census.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Managed inventory storage in clean and organized fashion.
  • Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
  • Maintained effective team member communication.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed timely and effective replacement of damaged or missing products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
  • Recorded daily activities for inventory control.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Maintained store assets with effective loss prevention strategies.
  • Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Planned and scheduled projects and directly performed installations.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained stockroom records and generated reports for management.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Kept work areas neat, clean and free from debris.
  • Answered customer questions and provided detailed product information.
  • Stocked shelves to match planogram images and instructions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Nurse

Benedictine Health System
12.2016 - 09.2019
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
  • Protected confidentiality of information related to patient care activities and EMS operations.
  • Performed routine wound care and dressing changes on schedule.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Supported physicians during examinations and scans to assist with diagnostic procedures.
  • Came up with treatment plans and communicated with patients about options, medications and self-management.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Managed appointment calendar for scans, lab tests and evaluations.
  • Assisted with admissions, appointments, transfers and discharges.
  • Comforted and counseled patients and families throughout care process.

Nursing Assistant

Parmly Lifepointes
09.2016 - 05.2017
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Sales Associate

Bath & Body Works
09.2015 - 06.2016
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Processed product returns and assisted customers with other selections.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Waitress

Sumoboy Sushi And Teriyaki House
04.2015 - 09.2015
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Met with chef to review daily specials and menu changes.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Informed customers about daily and seasonal specials.

Nursing Assistant

Bayshore Home Health
01.2012 - 05.2015
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.

Nursing Assistant

Parmly Lifepointes
08.2010 - 08.2011
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

Education

Associate of Science - Nursing

St. Scholastica
Duluth, MN
05-2016

Associate of Science - Nursing

Fond Du Lac Tribal And Community College
Cloquet, MN
11-2012

High School Diploma -

Forest Lake Senior High School
Forest Lake, MN
06-2011

Skills

  • Ul>
  • Taking direction
  • P>Photoshoot procedures
  • P>Fashion and editorial shoots
  • P>Active Listening
  • P>Critical Thinking
  • P>Teamwork and Collaboration
  • P>Sales trends
  • P>Stocking and replenishing
  • P>Multi-tasking strength
  • P>Computer literate
  • P>Patient-focused care
  • P>Menu memorization
  • Cost Control
  • Computer Skills
  • Process Improvement
  • Corporate Social Responsibility
  • Sales Strategies
  • Task Delegation
  • Team Development
  • Shift Scheduling
  • Interpersonal Relations
  • Professional and Courteous
  • Fiscal Management
  • Sales Reporting
  • Business Planning
  • Schedule Management
  • Financial Management
  • Hiring and Training
  • Budget Management
  • Employee performance evaluation
  • Money Handling
  • Customer Relations
  • Budgeting and finance
  • Staff Training
  • Customer Relationship Management (CRM)
  • Google Drive
  • Business Analysis and Reporting
  • Goal Setting
  • Sales Growth
  • Training and Development
  • Meeting facilitation
  • Staff Supervision
  • Performance Tracking and Evaluation
  • Project Management
  • Retail Operations
  • Good Judgment
  • Contract Management
  • Recruiting and interviewing
  • Compliance understanding
  • Employee Scheduling
  • Lead Generation
  • Operations Management
  • Marketing knowledge
  • Brand Management
  • Emergency Response
  • Documentation And Reporting
  • Employee Development
  • Negotiation and Conflict Resolution
  • Retail Operations Management
  • Team motivation
  • Decision-Making
  • Staff Development
  • Problem Resolution
  • Work Planning and Prioritization
  • Preventive Maintenance
  • Customer Relationship Management
  • Managing Operations and Efficiency
  • Performance Evaluations
  • Consulting
  • Policy Enforcement
  • Technical Proficiency
  • Product and service knowledge
  • Succession Planning
  • Project Planning
  • Scheduling and Coordinating
  • Product branding
  • Revenue Forecasting
  • Team Leadership
  • Employee Performance Evaluations
  • Staff Training and Development
  • Onboarding and Orientation
  • Employee Coaching and Mentoring
  • Promotional planning
  • Project management abilities
  • Negotiation
  • Schedule oversight
  • Workload Management
  • Customer rapport
  • Idea Development and Brainstorming
  • Orientation and training
  • Staff Management
  • Customer Service
  • Performance reviewing
  • Teamwork and Collaboration
  • Strategic Planning
  • Multitasking Abilities
  • Microsoft Word
  • Multitasking
  • Task Prioritization
  • Quality Assurance
  • [Equipment] operation
  • Analytical Thinking
  • Recordkeeping

Timeline

Assistant Manager

Under Armour
02.2024 - 05.2024

Supervisor

Under Armour
06.2022 - 05.2024

Stock Associate

Under Armour
10.2021 - 06.2022

Independant Fashion Model

Self Employed
01.2020 - Current

Sales Associate

Be Kind Boutique
07.2019 - 07.2022

Nurse

Benedictine Health System
12.2016 - 09.2019

Nursing Assistant

Parmly Lifepointes
09.2016 - 05.2017

Sales Associate

Bath & Body Works
09.2015 - 06.2016

Waitress

Sumoboy Sushi And Teriyaki House
04.2015 - 09.2015

Nursing Assistant

Bayshore Home Health
01.2012 - 05.2015

Nursing Assistant

Parmly Lifepointes
08.2010 - 08.2011

Associate of Science - Nursing

St. Scholastica

Associate of Science - Nursing

Fond Du Lac Tribal And Community College

High School Diploma -

Forest Lake Senior High School
Phylicia Nguyen