Phylicia Wilson
Selma,AL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
18
18
years of professional experience
Work History
Fire Watcher
Burkes Mechanical
Brent, AL
10.2018 - Current
- Monitored fire alarm systems and responded to emergency calls.
- Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.
- Provided training on proper fire safety techniques to staff members.
- Participated in drills and exercises to maintain proficiency in responding to emergencies.
- Maintained records of all inspections conducted and reported any discrepancies or issues found during these inspections.
- Responded quickly and efficiently to reports of smoke or other signs of a possible fire within a facility.
- Ensured that exit routes were clear at all times during an emergency situation.
- Assisted with the installation of new fire safety equipment as needed.
Assembly Line Worker
Seton e Hwa
Selma, AL
02.2008 - 10.2018
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
- Operated machinery such as drills, saws and presses to assemble parts.
- Assisted in the development of new assembly processes and procedures.
- Ensured work areas were kept clean and organized at all times.
- Performed routine maintenance on equipment as necessary.
- Maintained accurate records of product counts and materials used during assemblies.
- Provided training and guidance to new employees on proper assembly techniques.
- Collaborated with other departments to ensure smooth production process flow.
- Verified accuracy of assembled parts before moving them down the line for further processing.
- Adjusted machine settings according to job requirements, ensuring optimal performance.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Built and packaged products to comply with multiple work orders and deadlines.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
Cashier
Walmart
Selma, AL
02.2007 - 07.2008
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
Sandwich Maker
SUBWAY®Restaurants
Selma, AL
06.2006 - 01.2007
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Maintained a clean and safe work environment by adhering to food safety regulations.
- Kept records of sandwich orders for inventory purposes.
- Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
- Greeted customers in a friendly manner and answered questions about menu items.
- Followed proper procedures for preparing and storing food in accordance with health codes.
- Assisted customers with special orders or requests as needed.
- Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
- Performed opening, closing duties such as restocking coolers, freezers before closing time.
- Trained new employees on proper operation of kitchen equipment and food handling techniques.
- Kept customer and food preparation areas clean and well-organized.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Education
High School Diploma -
Southside High School
Selma, AL05-2006
Skills
- Access Control
- Weather Monitoring
- Evacuation Procedures
- Incident Reporting
- Hazard Identification
- Fire prevention
- Equipment Inspection
- Fire Extinguisher Use
- Maintenance Coordination
- Crew Management
- Rule Enforcement
- Written Communication
- Excellent Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Organizational Skills
- Radio communication
Languages
English
Professional
Timeline
Fire Watcher
Burkes Mechanical
10.2018 - Current
Assembly Line Worker
Seton e Hwa
02.2008 - 10.2018
Cashier
Walmart
02.2007 - 07.2008
Sandwich Maker
SUBWAY®Restaurants
06.2006 - 01.2007
High School Diploma -
Southside High School
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