Phylis Woodley
Baytown,TX
Overview
13
13
years of professional experience
Work History
Bakery Manager
HEB Grocery Store
Houston, TX
01.2023 - Current
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Coached staff on strategies to enhance performance and improve customer relations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Directed and supervised staff performance.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Manager in Charge
HEB Grocery Store
Mont Belvieu, TX
11.2011 - Current
- Collaborated with cross-functional team members to build and execute development plans.
- Supported objectives, checkpoints and timelines, managing team members to meet project tasks and expectations.
- Maintained adequate staffing to meet objectives within budget.
- Performed financial analysis to inform discussions with partners and make strategic decisions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Selected, developed and evaluated personnel to achieve business objectives.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored progress by establishing plans, budgets and measuring results.
Education
Nursing/Biology
Lee College
Baytown, TX05.2011
Skills
- Business Management
- Baking Equipment Troubleshooting
- Supervisory Experience
- Preventive Maintenance
- Order Management
- Employee Scheduling
- Expense Tracking
- Sales Monitoring
- Critical Thinking
- Willingness to Learn
- Regulatory and Legal Compliance
- Relationship Building
- Employee Training
- Adaptable to Changing Demands
- Health and Safety Procedures
- Team Building and Motivation
- Delegation and Supervision
Timeline
Bakery Manager
HEB Grocery Store
01.2023 - Current
Manager in Charge
HEB Grocery Store
11.2011 - Current
Nursing/Biology
Lee College