Summary
Overview
Work History
Education
Skills
Timeline
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Phylisha Cooney

Seattle,Washington

Summary

  • Accounting Assistant with a strong track record of enhancing accounting services through proactive initiatives. Demonstrated ability to modernize office processes while ensuring accurate financial recordkeeping. Expertise in streamlining operations and improving efficiency in financial management.
  • Seasoned Lead Budtender with relevant background in cannabis retail and product knowledge. Strong customer service skills, coupled with ability to educate patrons on proper use of products. Demonstrated leadership by effectively managing team members, ensuring compliance with industry regulations, and contributing to increased sales growth.
  • Skilled Barista Manager with background in supervising coffee shop operations, ensuring customer satisfaction, and guiding barista teams. Known for leadership skills, ability to train staff effectively, and strong knowledge of coffee products and brewing techniques. Track record of improving store efficiency while maintaining optimal product quality and boosting team morale.

Overview

11
11
years of professional experience

Work History

Accounting Assistant

Grey Business Solutions L.L.C.
Auburn, Washington
01.2021 - Current
  • Managed office operations and workflow in high-volume tax and accounting environment.
  • Controlled inventory and executed purchasing strategies to maintain optimal supply levels.
  • Conducted in-depth research to support operational efficiency.
  • Utilized QuickBooks for financial management.

Budtender

Greenside
DesMoines, Washington
01.2024 - 06.2025
  • Maintained high standards of customer service and product knowledge in daily operations.
  • Executed core responsibilities to ensure smooth dispensary activities and safety.
  • Oversaw daily operations, enhancing efficiency and service quality.
  • Facilitated seamless functioning of dispensary activities while upholding service excellence.

Manager

Emerald Haze
Renton, Washington
07.2022 - 12.2024
  • Streamlined daily operations to optimize workflow and team performance.
  • Developed comprehensive training programs to enhance staff skills and knowledge.
  • Coordinated inventory management, maintaining optimal stock levels for the efficiency of sales.
  • Resolved customer inquiries and concerns with professionalism and care.
  • Monitored staff performance, addressing issues to improve overall outcomes.

Barista Manager

Many Different Employers
Seattle, Everett, Federal Way, Auburn, WA
01.2015 - 01.2022
  • Supervised daily operations of coffee preparation and customer service activities.
  • Trained staff on effective beverage preparation and customer interaction techniques.
  • Managed inventory levels and ordered supplies to ensure optimal availability.
  • Implemented quality control measures for food and beverage presentation standards.
  • Developed staff schedules to maximize coverage during peak hours.
  • Resolved customer complaints through effective solutions and support.
  • Maintained cleanliness and organization of café area to comply with safety standards.

Education

High School Diploma -

Auburn High School
Auburn, WA
06-2005

Skills

  • Time management and punctuality
  • Dependability
  • Organizational skills
  • Problem solving
  • Workflow optimization
  • Attention to detail

Timeline

Budtender

Greenside
01.2024 - 06.2025

Manager

Emerald Haze
07.2022 - 12.2024

Accounting Assistant

Grey Business Solutions L.L.C.
01.2021 - Current

Barista Manager

Many Different Employers
01.2015 - 01.2022

High School Diploma -

Auburn High School

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