Phyllis Anderson
Summary
Energetic leader with over 15 years of program management experience with superior record of accomplishments. Ambitious and highly motivated professional who enjoys working with others in a collaborative work environment.
Overview
15
15
years of professional experience
Work History
Director, Trailhead Programs and Processes
Salesforce
San Francisco, CA
02.2021 - Current
- Led cross-functional teams and launched Trailblazer Mentorship Circles Pilot.
- Managed Trailhead B2B Adoption Program focusing on awareness campaigns to drive adoption of Trailhead and myTrailhead products.
- Managed "Learning in the Flow of Work" video series.
Senior Manager, Trailhead Programs
Salesforce
02.2019 - Current
- Managed successful launch of BAM (Be-A-Multiplier) Summit (Live/Virtual)
- Presented at Dreamforce to drive program awareness and adoption of BAM & GDI programs.
- Develop and launched Trailblazer Mentorship Program for Salesforce Trailblazer Community members.
- Led cross-functional teams with development of Trailblazer Mentorship Matching App.
Manager, Go-To-Market
Salesforce
07.2014 - 02.2019
- Developed and implemented new Product Release Process (PRP) requiring alignment and buy-in across organization.
- Revamped and automated SKU submission process providing consistency of priorities,visibility, and outlined roles and responsibilities.
- Created new Training Request process to track all new courses in development.
- Led project/content management efforts for Beta launch of Cloud Campus.
- Managed Localization Program for Salesforce University
Business Readiness Program Manager
Net App
Sunnyvale, CA
10.2007 - 04.2014
- Led successful change management efforts for the deployment of Salesforce.com (SFDC) system to 3K+ NetApp Sales, and 5K+ Channel Partner users. Developed & delivered live training webinars, web-based courses, and how-to demos.
- Managed new hire sales/partner training. Produced release documentation, FAQs, quick reference guides, etc.
- Executed adoption campaigns that increased SFDC system usage, managed global webinars, and created training materials that promoted key functionality.
- Led team in development of new Mentoring Program for Global Sales Operations Org.
Education
Bachelor of Arts - Public Administration
San Diego State University
San Diego, CASkills
- Virtual Event Host
- End User Trainer
- Business Analyst
- Change Management
- Agile & Waterfall Methodology
- Sales Enablement
Timeline
Director, Trailhead Programs and Processes
Salesforce
02.2021 - Current
Senior Manager, Trailhead Programs
Salesforce
02.2019 - Current
Manager, Go-To-Market
Salesforce
07.2014 - 02.2019
Business Readiness Program Manager
Net App
10.2007 - 04.2014
Bachelor of Arts - Public Administration
San Diego State University
Similar Profiles
Manasa BommanaManasa Bommana
Success Guide at SalesforceSuccess Guide at Salesforce
Miles W. VoehlMiles W. Voehl
Principal Solution Engineer at SalesforcePrincipal Solution Engineer at Salesforce
Ashwin PurwarAshwin Purwar
Success Engineer at SalesforceSuccess Engineer at Salesforce
Pratyush SrivastvaPratyush Srivastva
Technical Support Engineer at SalesforceTechnical Support Engineer at Salesforce
Melody PhilhowerMelody Philhower
Senior Director | Procurement Business Processes and Analytics at Baxter InternationalSenior Director | Procurement Business Processes and Analytics at Baxter International