Phyllis Austin
Summary
Accomplished Logistics Officer with a proven track record at enhancing operational efficiency and customer satisfaction through expert procurement management and exceptional team collaboration. Skilled in successfully led cross-functional teams to complete complex projects, achieving significant improvements in delivery times and cost savings. Proven track record of securing impactful resource allocation. Advanced knowledge of materials handling and warehouse operations. Computer-savvy and results-driven with proficiency in material management programs and inventory control databases. Independent and deadline-focused with demonstrated success in decision-making. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Logistics Officer
Brown Logistics
12.2014 - 09.2016
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Supervised logistics functions and operations.
- Coordinated cross-functional teams in executing complex logistics projects, resulting in successful completion within deadlines and budgets.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Developed logistical checklists to guide activities support.
- Managed import/export documentation processes to ensure timely clearance of goods through customs, reducing potential delays or penalties.
- Managed functional areas of logistics.
- Advised logistics management and structures for staffing levels to maintain adequate numbers.
Logistics Assistant
Sigma
01.2011 - 05.2014
- Oversaw daily inventory counts to maintain data accuracy.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
- Monitored supplier performance, addressing any discrepancies and fostering strong relationships for long-term success.
- Assisted in the recruitment and onboarding of new team members, contributing to a strong and cohesive workforce.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
Owner
In Home Daycare
03.2005 - 01.2011
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Logistics Team Member
Caterpillar
03.2000 - 03.2005
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Analyzed data to identify trends in logistics operations, resulting in improved decision-making and resource allocation.
Education
High School Diploma -
Johnston Community College
Smithfield, NC06.2016
Skills
- Procurement Management
- Route Optimization
- Shipping coordination
- International Logistics
- Maintenance team collaboration
Timeline
Logistics Officer
Brown Logistics
12.2014 - 09.2016
Logistics Assistant
Sigma
01.2011 - 05.2014
Owner
In Home Daycare
03.2005 - 01.2011
Logistics Team Member
Caterpillar
03.2000 - 03.2005
High School Diploma -
Johnston Community College
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