Phyllis Barczak
Beach Park,IL
Summary
Resourceful and experienced individual seeking a full time position. Hardworking and focused professional offering numerous skills and knowledge from 30 + years of employment. Goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn.. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Warehouse Administrative Assistant and Receiver
American Place Casino
02.2023 - 08.2024
- Managed vendor relationships, negotiating favorable terms that contributed to overall supply chain efficiency.
- Provided exceptional customer service when responding to inquiries about orders or shipment statuses, promoting positive brand image and repeat business opportunities.
- Supported cost reduction initiatives by identifying areas of waste within the warehouse, leading to improved operational efficiency.
- Streamlined warehouse operations by implementing efficient administrative processes and procedures.
- Scheduled preventative maintenance for warehouse equipment, reducing downtime due to unexpected malfunctions.
- Collaborated with cross-functional teams to resolve discrepancies in shipments or inventory records, fostering strong relationships among departments.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Conducted regular audits of physical inventory against system records, identifying inconsistencies and taking corrective action as needed for accurate stock levels.
- Coordinated employee schedules, ensuring proper coverage for all warehouse tasks while minimizing overtime costs.
- Maintained a well-organized office space within the warehouse, ensuring easy access to necessary documents and supplies for increased productivity.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Restocked products and rotated items according to standard procedures.
- Established strong relationships with vendors, leading to improved order accuracy and delivery times.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Garden Shop Associate
Lowes
06.2021 - 01.2023
- Assisted customers in locating specific items, offering recommendations based on their preferences or needs.
- Participated in ongoing training sessions to stay informed about new products, trends, and industry developments.
- Demonstrated versatility by performing multiple roles within the store during high-traffic periods or staff shortages.
- Managed returns and exchanges efficiently, adhering to company policies while ensuring customer satisfaction.
- Developed strong relationships with regular customers through genuine interaction, remembering personal details or preferences to create a personalized shopping experience.
- Boosted sales through suggestive selling techniques and expert product knowledge.
- Optimized store operations by assisting with opening/closing procedures as well as daily cleaning tasks when necessary.
- Processed transactions efficiently, ensuring accuracy in pricing and inventory management.
- Contributed to inventory control by accurately tracking stock levels and assisting with restocking efforts as needed.
- Contributed to a safe and welcoming store atmosphere by promptly addressing any safety concerns or hazards on the sales floor.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Warehouse Order Selector and Packer
Medline
12.2019 - 12.2020
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Aided in reducing backorders by keeping an open line of communication with purchasing department regarding low-stock items identified while picking orders.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
- Maintained inventory integrity by promptly reporting any discrepancies or damaged goods found during the picking process.
- Assisted in inventory management by conducting regular cycle counts and updating stock records accordingly.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Prepared and checked outbound shipments for accuracy.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Managed timely and effective replacement of damaged or missing products.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
Distribution and Retail Space Manager
Navy Exchange / Department of Defense
11.1987 - 11.2018
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Coordinated logistics operations including scheduling truck deliveries and managing dock appointments efficiently.
- Gathered and processed merchandise returns.
- Enhanced warehouse organization for smoother operations and improved productivity.
- Implemented safety protocols to minimize workplace injuries and maintain a safe working environment for all employees.
- Led team meetings focused on continuous improvement initiatives, fostering a culture of collaboration and excellence among staff members.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Integrated warehouse operations with existing and new business processes.
- Organized records of vehicles, schedules and completed orders.
Education
High School Diploma -
Zion Benton Township High School
Zion, IL06.1987
Skills
- Warehouse Operations
- Customer Service
- Administrative Background
- Inventory Management
- Attention to Detail
- Reliability
- Organizational Skills
- Effective Communication
Certification
Forklift and Electric Rider / Walker Pallet Jacks
Timeline
Warehouse Administrative Assistant and Receiver
American Place Casino
02.2023 - 08.2024
Garden Shop Associate
Lowes
06.2021 - 01.2023
Warehouse Order Selector and Packer
Medline
12.2019 - 12.2020
Distribution and Retail Space Manager
Navy Exchange / Department of Defense
11.1987 - 11.2018
High School Diploma -
Zion Benton Township High School
Forklift and Electric Rider / Walker Pallet Jacks
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