Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
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Phyllis Bishop

Phyllis Bishop

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

42
42
years of professional experience

Work History

Cashier/stock

Dollar General
06.2021 - 08.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Housekeeping

The Springs Rehabilitation
03.2021 - 06.2021
  • Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
  • Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.

clean rooms in friendly environment. We do independent request.........salinize them with faculty cleanser ...we must make sure that towels,soaps, etc......are complete including all tissues

Housekeeping

Aloft
04.2020 - 06.2020
  • Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
  • Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
  • Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
  • Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
  • Main job was clean rooms,replace towels add condiments ,vacuum ...make beds with clean sheets......

Retail Cashier

JCPenney
08.2019 - 12.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash-handling services.
  • Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.

Cashier

Crest Foods
04.2018 - 11.2018
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Janitorial

Walmart
01.2017 - 11.2017
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • main position was cleaning bathrooms,replacing condiments,sanitation .....cleaning the furniture including dusting......unless otherwise noted by hiring and hourly supervisor

Cashier

Dollar Tree
03.2016 - 09.2016
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Hostess

Independent Senior LIving
04.2015 - 10.2015
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Student Clerk

Southern Arkansas University
06.1989 - 09.1989
  • Improved filing efficiency by organizing and categorizing student records in a timely manner.
  • Streamlined document processing for increased accuracy and speed in updating student files.
  • Assisted with enrollment procedures, ensuring seamless integration of new students into the school system.
  • Provided administrative support to faculty members, helping them focus on teaching and mentoring students.

main position checking college students through cafeteria line. He/She must show school identification badge and identification number *must be recognized on transcript or the student{s} must pay for entire meal.

Virtual Customer Service Associate

Security Enterprise
08.1988 - 10.1988
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Resolved customer complaints efficiently, leading to improved retention rates.
  • Managed high call volumes while maintaining a professional and friendly demeanor towards customers.
  • Provided exceptional support to customers through phone, email, and chat platforms.

Data Entry Clerk

Rentz-All Rental
07.1987 - 12.1987
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
  • Improved data accuracy by diligently entering account information and verifying input.
  • Maintained high levels of accuracy with consistent double-checking and validation of entered data.

Cook

Byrd's House Restaurant
06.1982 - 07.1987
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.

Retail Cashier

Montgomery Wards
11.1981 - 12.1981
  • Enhanced customer satisfaction by providing efficient and accurate cash-handling services.
  • Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
  • Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
  • Promoted store loyalty programs, increasing member sign-ups and overall customer engagement.

Housekeeping/Maid

Valley View Inn
06.1980 - 08.1980
  • Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Enhanced customer satisfaction by providing personalized services based on individual client preferences.
  • Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
  • Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
  • Contributed to the creation of a positive work environment by maintaining open communication channels with colleagues and supervisors.

Stocker

MCCrory's INC
12.1979 - 03.1980
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.

Education

Bachelor of Science - Business Administration/Paralegal

National Paralegal College
Phoenix, AZ
11.2019

Associate of Science - Paralegal Law Studies

National Paralegal College
Phoenix, AZ
11.2016

Certificate - Tax Preparations

H&R Block
Magnolia,Arkansas
12.1998

Certificate - Law Office Management

Cengage Learning
Flordia
06.1984

Skills

Customer Assistance

Payment Processing

Electronic Assistance

Effective Communication

Computer Ethics

  • Cash Register Operation
  • Drawer Balancing
  • ID Verification
  • Credit and Cash Transactions
  • Cleaning and Sanitizing
  • Refunds and Exchanges
  • Order Taking
  • Stocking and Replenishing
  • Product and Service Sales
  • Cooperative Attitude
  • Wrapping and Boxing
  • Cashier Oversight
  • Checks Validation
  • Customer Transactions
  • Reports

Additional Information

I've practiced as "Non-Attorney Advocate in assisting clients or applicants that apply for benefits. In this structure Im remote access because of working with online electronic process and functions.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

Cashier/stock

Dollar General
06.2021 - 08.2021

Housekeeping

The Springs Rehabilitation
03.2021 - 06.2021

Housekeeping

Aloft
04.2020 - 06.2020

Retail Cashier

JCPenney
08.2019 - 12.2019

Cashier

Crest Foods
04.2018 - 11.2018

Janitorial

Walmart
01.2017 - 11.2017

Cashier

Dollar Tree
03.2016 - 09.2016

Hostess

Independent Senior LIving
04.2015 - 10.2015

Student Clerk

Southern Arkansas University
06.1989 - 09.1989

Virtual Customer Service Associate

Security Enterprise
08.1988 - 10.1988

Data Entry Clerk

Rentz-All Rental
07.1987 - 12.1987

Cook

Byrd's House Restaurant
06.1982 - 07.1987

Retail Cashier

Montgomery Wards
11.1981 - 12.1981

Housekeeping/Maid

Valley View Inn
06.1980 - 08.1980

Stocker

MCCrory's INC
12.1979 - 03.1980

Bachelor of Science - Business Administration/Paralegal

National Paralegal College

Associate of Science - Paralegal Law Studies

National Paralegal College

Certificate - Tax Preparations

H&R Block

Certificate - Law Office Management

Cengage Learning
Phyllis Bishop