Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Phyllis Brown

Ellendale,MN

Summary

Compassionate and dedicated PCA with extensive experience at Abbey Care Inc, skilled in patient advocacy and emergency response. Proven ability to enhance client well-being through effective emotional support and meticulous health monitoring. Committed to fostering independence and comfort while ensuring safety and hygiene in care environments.

Work History

Pca/home Health Aid

Abbey Care Inc Home Healthmail Clerk
  • Assisted clients with daily living activities to enhance comfort and independence.
  • Monitored patient vital signs and reported changes to healthcare team promptly.
  • Provided companionship and emotional support to improve overall well-being of clients.
  • Executed health protocols to maintain cleanliness and safety in client environments.
  • Engaged clients in recreational activities to promote social interaction and mental health.
  • Adapted quickly to changing needs of clients, ensuring responsive and effective support.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
  • Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.

Mail Sorter

RR Donelly
  • Sorted incoming mail efficiently to ensure timely distribution to appropriate departments.
  • Operated sorting machines and equipment to maintain optimal workflow and accuracy.
  • Collaborated with team members to streamline sorting processes and enhance productivity.
  • Monitored quality control measures to identify discrepancies in mail handling procedures.
  • Assisted in training new employees on best practices for mail sorting operations.
  • Implemented organizational strategies for managing high volumes of incoming mail effectively.
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained a clean and organized work environment for optimal sorting efficiency.
  • Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
  • Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
  • Supported postal service operations by performing additional tasks as needed, such as package handling or customer assistance.
  • Improved overall workplace safety through proper handling of hazardous materials and packages.
  • Contributed to a reduction in lost or misplaced mail through diligent tracking and record-keeping procedures.
  • Evaluated mail trays to determine proper placement.
  • Reduced delivery errors by accurately categorizing and labeling outgoing mail.
  • Enhanced mail sorting efficiency by implementing automated sorting systems.
  • Ensured compliance with postal regulations by inspecting parcels and packages for proper labeling and postage requirements.
  • Performed final preparation for outgoing, metered correspondences prior to placement for production.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Monitored performance of all processing machines to identify and address any operational issues.

Cook

Augies Catering
  • Assisted clients with daily living activities to enhance comfort and independence.
  • Monitored patient vital signs and reported changes to healthcare team promptly.
  • Provided companionship and emotional support to improve overall well-being of clients.
  • Executed health protocols to maintain cleanliness and safety in client environments.
  • Engaged clients in recreational activities to promote social interaction and mental health.
  • Adapted quickly to changing needs of clients, ensuring responsive and effective support.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
  • Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.

Education

Associate of Science - Healthcare/human Services

Ultimate Medical Academy
Clearwater, FL

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Compassionate care
  • HIPAA compliance
  • Emergency response
  • Meal preparation
  • Continuing education
  • Diabetes management
  • Nutrition monitoring
  • Active listening
  • Safety protocols
  • Patient advocacy
  • Health monitoring
  • Healthcare expertise
  • Patient assistance
  • Monitoring patient conditions
  • Basic nursing care
  • Patient hygiene management
  • Bed preparation
  • Calm under stress
  • Time management
  • Care monitoring
  • Empathy and compassionate care
  • Patient-focused care
  • Personal care aide (PCA)
  • Patient relations
  • Patient care
  • Attention to detail
  • Light housekeeping
  • Direct patient care
  • Patient relationship building
  • Patient safety management
  • Room cleaning and restocking
  • Companionship and emotional support
  • Heavy lifting

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result through effectively helping with Task.

Timeline

Pca/home Health Aid

Abbey Care Inc Home Healthmail Clerk

Mail Sorter

RR Donelly

Cook

Augies Catering

Associate of Science - Healthcare/human Services

Ultimate Medical Academy

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