Phyllis Buck-Brumfield
San Diego,CA
Summary
Dedicated child advocate with a strong background in trauma-informed care and active listening, honed through impactful volunteer work with the Guardian Ad Litem Program. Proven ability to foster trusting relationships and deliver comprehensive reports, ensuring informed decisions for children's welfare. Recognized for exceptional communication skills and attention to detail in high-pressure environments.
Overview
39
39
years of professional experience
6
6
years of post-secondary education
Work History
Guardian Ad Litem Volunteer
Guardian Ad Litem Program Of Hillsborough County
01.2021 - Current
- Contributed significantly toward reducing court delays by providing accurate documentation and prompt updates on case statuses.
- Built trusting relationships with children through active listening and empathy, enabling them to express their wishes openly.
- Played a crucial role in identifying suitable long-term placement options for displaced children based on careful assessments of available resources and families'' preferences.
- Supported positive family reunification outcomes with diligent monitoring and follow-up visits.
- Maintained detailed records of case progressions while adhering to strict confidentiality guidelines.
- Recommended necessary interventions or support services after evaluating the mental health status of affected children.
- Collaborated closely with multidisciplinary teams to ensure timely provision of required services for children''s best interests.
- Assisted in developing individualized service plans to address specific needs of each child under care.
- Ensured child safety and well-being by conducting thorough home visits and assessing living conditions.
- Upheld ethical standards consistently throughout the entire case handling process, putting the best interest of the child first.
- Advocated for appropriate educational resources for children, ensuring access to quality education aligned with their needs.
- Participated in ongoing training programs to stay updated on current laws, policies, and best practices related to child advocacy.
- Presented comprehensive reports to the court on child welfare, resulting in informed decisions for placement or services.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Trinity Cafe Volunteer
Feeding America
Tampa, FL
03.2009 - 12.2020
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Counseling and linking the homeless or unhoused individuals and families with other agencies to help get them off the streets.
- Scheduling and coordinating the volunteers
- Used strong interpersonal communication skills to convey information to others.
- Helped clients navigate social services system and access needed resources.
- Coordinated with different service providers to meet clients' individual needs.
Albertson's
Albertsons Grocery Store
08.1986 - 12.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Counseled and managed between 50 and 100 employees.
Education
Bachelor of Science - Human Development
Eckerd College
St. Petersburg, FL 01.2010 - 05.2012
Associate of Science - Counseling/ Human Services
Hillsborough Community College
Tampa, FL 08.2006 - 12.2009
Skills
- Courtroom etiquette
- Active learning
- Cultural sensitivity
- Empathy display
- Child advocacy
- Trauma-informed care
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
- Mental health counseling
- Conflict resolution
Timeline
Guardian Ad Litem Volunteer
Guardian Ad Litem Program Of Hillsborough County
01.2021 - Current
Bachelor of Science - Human Development
Eckerd College
01.2010 - 05.2012
Trinity Cafe Volunteer
Feeding America
03.2009 - 12.2020
Associate of Science - Counseling/ Human Services
Hillsborough Community College
08.2006 - 12.2009
Albertson's
Albertsons Grocery Store
08.1986 - 12.2009
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