Phyllis Carter
Dumas,AR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Quality Control Technician
Diamond Pet Foods
- Performed thorough inspections of incoming materials and outgoing products.
- Maintained quality documentation and records for conformance with relevant standards.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Developed and implemented quality control processes to meet product standards.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Quality Technician
Saf Holland
05.2019 - 07.2022
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Monitored production output to verify quality standards ahead of dispatch.
- Proposed corrective actions to address recurring quality issues.
Production Supervisor
Saf Holland
07.2021 - 04.2022
- Resolved issues quickly to maintain productivity goals.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Production Leader
SAF Holland USA
09.2017 - 05.2018
- Monitored workers on site during production activities for safety procedures compliance.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Updated production metrics and facilitate regular team communication.
- Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Prepared reports and technical documentation of day-to-day production processes.
Retail Manager
Lipscomb Oil Company
07.2010 - 12.2016
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Trained and developed new employees for ease of transition into team.
- Completed daily paperwork and computer entry of sales data as established by management.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Created employee schedules to align coverage with forecasted demands.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Exhibited excellent people skills during interaction with employees and customers.
Machine Operator
Cooper Automotive / Federal Mogul
01.1993 - 10.2006
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
Education
RCC License - RCC
Great Rivers Vocational Technical School
McGehee, AR06.1987
Skills
- Sample Checking
- Random Sampling
- Records Preparation
- Document Quality
- Quality Assurance and Control
- Testing Procedures
- Wet Chemistry
- Compliance with GMPs
- Reading Comprehension
- Quality Auditing
- Raw Material Testing
- Critical Thinking
Additional Information
I have years of experience with Saf Holland. I was trained in Muskegon, Michigan for the Dumas production operation, which lead to a production leader position. I was later promoted to a salaried quality position. My duties consisted of incoming product inspection, in-process production inspection, and addressing suppliers with material quality issues. During this time, I became familiar with warehouse products and identifying parts. I later entered a supervisor position on the weld / paint lines, which is where i remained until I was forced to leave due to health issues.
Timeline
Production Supervisor
Saf Holland
07.2021 - 04.2022
Quality Technician
Saf Holland
05.2019 - 07.2022
Production Leader
SAF Holland USA
09.2017 - 05.2018
Retail Manager
Lipscomb Oil Company
07.2010 - 12.2016
Machine Operator
Cooper Automotive / Federal Mogul
01.1993 - 10.2006
Quality Control Technician
Diamond Pet Foods
RCC License - RCC
Great Rivers Vocational Technical School
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