Phyllis Dalieh
Plymouth,MN
Summary
1. Compassionate LPN recognized for productivity and efficiency in task completion. Skilled in patient assessment, wound care, and medication administration, ensuring high standards of care. Excels in communication, teamwork, and adaptability, vital for navigating fast-paced healthcare environments and fostering positive patient outcomes.
2. Diligent HEDIS Review Nurse with background in overseeing comprehensive reviews of medical records and data collection for quality improvement initiatives. Strong skill set includes knowledge of HEDIS measures, NCQA standards, and healthcare management systems. Strengths lie in process improvement, meticulous attention to detail, and ability to train and lead teams effectively. Demonstrated history of improving operational efficiency through careful review processes and implementation of effective strategies.
3. Detail-focused and Oriented professional in health information management, known for high productivity and efficiency in task completion. Skilled in electronic health records (EHR) management, medical coding, and data analysis. Excel at communication, teamwork, and problem-solving to enhance organizational operations and patient care quality.
Overview
5
5
years of professional experience
Work History
LPN Nurse Manager
Volunteers of America Minnesota
, MN
09.2024 - Current
Pediatrics Nurse
Park Nicollet Clinic
Minneapolis, MN
01.2020 - Current
- Provided direct patient care, including administering medications, injections, and treatments according to physician orders.
- Monitored vital signs such as blood pressure, temperature, respiration rate, pulse rate and oxygen saturation levels.
- Educated patients and families on disease prevention, health promotion and medical conditions.
- Conducted developmental screenings of children to identify any potential issues or delays in development.
- Collaborated with a multidisciplinary team of physicians, social workers, nutritionists and other healthcare professionals to ensure optimal patient outcomes.
- Performed routine laboratory tests for diagnosis and monitoring of chronic illnesses such as asthma or diabetes.
- Instructed parents on how to administer medications at home safely and effectively.
HEDIS Review Nurse
Optum United Health Software
Minneapolis , MN
04.2020 - 11.2022
LPN
Minnesota Veterans Home
Minneapolis, MN
10.2019 - 11.2020
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Provided direct physical and emotional support to patients and their families.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Maintained accurate medical records of each patient's health condition.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
- Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Assessed patient needs through interviews and physical examinations while adhering to safety standards.
- Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
- Prepared equipment for use during treatments such as setting up IV lines or placing catheters correctly according to hospital policies.
Education
Nursing Diploma - Nursing
Anoka Technical College
Anoka, MN05-2019
Business Management
African Methodist Episcopal Zion University
Monrovia, Liberia 04-2014
Skills
- Post operative care
- Neonatal care
- Cardiac care
- Medical documentation
- Health promotion
- Nursing ethics
- Infection control
- End-of-life care
- Patient mobility assistance
- Lab specimen collection
- Palliative care
- Tracheostomy care
- Vital signs monitoring
- Disease prevention
- Medical record review
- HIPAA
- Health plan operations
- HIPAA compliance
- Claims processing
- Insurance verification
- Patient care coordination
- Health insurance
Timeline
LPN Nurse Manager
Volunteers of America Minnesota
09.2024 - Current
HEDIS Review Nurse
Optum United Health Software
04.2020 - 11.2022
Pediatrics Nurse
Park Nicollet Clinic
01.2020 - Current
LPN
Minnesota Veterans Home
10.2019 - 11.2020
Nursing Diploma - Nursing
Anoka Technical College
Business Management
African Methodist Episcopal Zion University