Phyllis Davis
Haslet
Summary
Results-oriented professional with solid analytical, communication, and teamwork abilities. Passionate about contributing to team objectives by combining strategic thinking with hands-on experience to deliver effective solutions that enhance organizational performance. Quick to adapt in fast-paced environments, consistently exceeding goals and managing multiple projects while maintaining high accuracy for team success. Brings a positive attitude and commitment to continuous learning and growth to expand professional expertise.
Overview
12
12
years of professional experience
Work History
Finance Administrator
New Beginnings Community Church
Oakland, Ca
01.2017 - 04.2025
- Managed financial records and transactions, ensuring accuracy and compliance with regulations.
- Developed budget forecasts and monitored expenditures to optimize resource allocation.
- Streamlined invoicing processes, reducing processing time and improving cash flow efficiency.
- Implemented financial reporting systems to enhance transparency and decision-making capabilities.
- Coordinated with church leadership on financial planning and strategy development initiatives.
- Mentored junior staff on financial procedures, fostering a culture of continuous improvement.
- Conducted audits of financial documents to ensure integrity and adherence to guidelines.
- Analyzed financial data trends, providing insights for strategic planning and operational improvements.
Volunteer & Event Coordinator
Elk Grove Food Bank Services
Elk Grove, Ca
10.2013 - 02.2018
- Recruit and train new volunteers on operational procedures and best practices.
- Coordinated food distribution efforts to efficiently serve community needs.
- Collaborated with local organizations to optimize service outreach initiatives.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Evaluated programs effectiveness, recommending improvements for increased impact. ie. senior, mobile & walk in food distribution.
- Developed and implemented training materials for volunteer onboarding.
- Utilized problem solving and organizational skills to manage multiple tasks simultaneously.
- Oversaw team workflows, ensuring adherence to safety and quality standards.
- Fostered community partnerships to expand food bank services and support networks.
- Organized and staffed special events and programs at the office and throughout the community.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Sales/Customer Service Representative
Elk Grove Party Rentals
Elk Grove, Ca
04.2013 - 02.2015
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed rental orders and ensured accurate processing to meet customer needs.
- Coordinated logistics for event setups, enhancing overall client satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Interviewed, recommended & trained new staff on customer service protocols and operational procedures.
- Implemented process improvements that streamlined order fulfillment workflows.
- Assisted in inventory management, maintaining stock levels for timely service delivery.
- Developed strong relationships with clients, fostering repeat business and referrals.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Certificate of Completion - Bookkeeping
School For Business And Commerce
San Francisco, CaComputer Studies
Healds College
San Francisco, CAHigh School Diploma -
El Cerrito High School
El Cerrito, CASkills
- Resource allocation
- Proficient in Microsoft Office
- Accurate month-end reporting
- Financial statement reconciliation
- Resolution of discrepancies
- Professional communication
- Accounts payable oversight
- Collaborative teamwork
- Event coordination
- Customer support
- Strong written and verbal communication
- Strong organizational abilities
Timeline
Finance Administrator
New Beginnings Community Church
01.2017 - 04.2025
Volunteer & Event Coordinator
Elk Grove Food Bank Services
10.2013 - 02.2018
Sales/Customer Service Representative
Elk Grove Party Rentals
04.2013 - 02.2015
Certificate of Completion - Bookkeeping
School For Business And Commerce
Computer Studies
Healds College
High School Diploma -
El Cerrito High School