Optical Technician
Dr. William Diamond
10.2015 - Current
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
- Contacted patients when eyeglasses or contact lenses arrived in store and used numerous tools to assist with final fitting.
- Recorded measurements accurately and placed orders with eyeglass manufacturers.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Educated patients aged 04 to 90 on proper care and transportation of spectacles.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Collaborated with optometry staff to reach individual and team goals.
- Communicated with ophthalmic companies to keep inventory at appropriate levels.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
