Phyllis Henry
Oklahoma City,OK
Overview
12
12
years of professional experience
Work History
Case Manager
Salvation Army
Oklahoma City , Oklahoma
03.2024 - 12.2025
- Assisted clients in navigating resources and services for effective case management.
- Supported documentation and record-keeping processes to ensure compliance with regulations.
- Collaborated with multidisciplinary teams to develop personalized care plans for clients.
- Conducted intake assessments to identify client needs and establish baseline information.
Invoice Verifier
Loves
Oklahoma City , Oklahoma
12.2022 - 12.2023
- Reviewed documentation to ensure compliance with company standards and regulations.
- Conducted audits of processes to identify areas for improvement and efficiency.
- Collaborated with team members to streamline verification workflows.
- Trained new staff on verification procedures and best practices.
Claims Examiner
Hertz Corporation
Oklahoma City , Oklahoma
12.2013 - 04.2020
- Ensured compliance by analyzing complex claims against company policies and regulations.
- Corrected discrepancies in claim documentation to enhance accuracy and processing efficiency.
- Validated treatment information by collaborating with medical professionals on claims.
- Streamlined workflows by evaluating claimant information with industry-standard software.
Education
Office Management - Office Management
Metro Technology
Oklahoma City 05-1997
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Timeline
Case Manager
Salvation Army
03.2024 - 12.2025
Invoice Verifier
Loves
12.2022 - 12.2023
Claims Examiner
Hertz Corporation
12.2013 - 04.2020
Office Management - Office Management
Metro Technology