Overview
Work History
Education
Skills
Timeline
Generic

Phyllis Henry

Oklahoma City,OK

Overview

12
12
years of professional experience

Work History

Case Manager

Salvation Army
Oklahoma City , Oklahoma
03.2024 - 12.2025
  • Assisted clients in navigating resources and services for effective case management.
  • Supported documentation and record-keeping processes to ensure compliance with regulations.
  • Collaborated with multidisciplinary teams to develop personalized care plans for clients.
  • Conducted intake assessments to identify client needs and establish baseline information.

Invoice Verifier

Loves
Oklahoma City , Oklahoma
12.2022 - 12.2023
  • Reviewed documentation to ensure compliance with company standards and regulations.
  • Conducted audits of processes to identify areas for improvement and efficiency.
  • Collaborated with team members to streamline verification workflows.
  • Trained new staff on verification procedures and best practices.

Claims Examiner

Hertz Corporation
Oklahoma City , Oklahoma
12.2013 - 04.2020
  • Ensured compliance by analyzing complex claims against company policies and regulations.
  • Corrected discrepancies in claim documentation to enhance accuracy and processing efficiency.
  • Validated treatment information by collaborating with medical professionals on claims.
  • Streamlined workflows by evaluating claimant information with industry-standard software.

Education

Office Management - Office Management

Metro Technology
Oklahoma City
05-1997

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation

Timeline

Case Manager

Salvation Army
03.2024 - 12.2025

Invoice Verifier

Loves
12.2022 - 12.2023

Claims Examiner

Hertz Corporation
12.2013 - 04.2020

Office Management - Office Management

Metro Technology
Phyllis Henry