Phyllis Jarmon
Northampton,PA
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, schedule management. Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers many years of experience leading talented teams and exceeding objectives. Background includes strong history in related work.
Overview
13
13
years of professional experience
Work History
SUPERVISOR
Sevita
07.2023 - Current
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported team in daily operations by learning safety protocols and equipment usage.
- Assisted in training new staff on standard operating procedures and best practices.
- Coordinated workflow among team members to ensure efficient task completion.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
HHA
Griswold Home Care For Lehigh Valley
08.2020 - 07.2023
- Provided personal care assistance, including bathing, grooming, and dressing for clients with diverse needs.
- Assisted clients with mobility and physical exercises to enhance their independence and well-being.
- Maintained accurate records of client care activities and progress to ensure compliance with care plans.
- Collaborated with family members to develop personalized care strategies that met individual client goals.
- Delivered companionship and emotional support, fostering positive relationships with clients and families.
- Trained new staff on caregiving techniques and company policies to ensure high-quality service delivery.
- Implemented safety protocols to create a secure environment for clients, reducing the risk of accidents or injuries.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
SUPERVISOR
Senior Helpers
06.2015 - 07.2020
- Supervised daily operations to ensure compliance with quality and safety standards.
- Trained and mentored team members to enhance performance and workflow efficiency.
- Implemented process improvements that reduced operational delays and enhanced service delivery.
- Coordinated scheduling and resource allocation to optimize staffing levels across departments.
- Conducted performance evaluations, providing constructive feedback to support employee development.
- Developed training materials to improve onboarding processes for new hires, enhancing retention rates.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Office Assistant
Allegiance Nursing
02.2013 - 05.2015
- Developed filing systems to organize documents, improving retrieval speed and accessibility.
- Trained new staff on office procedures and software tools, fostering a collaborative work environment.
- Implemented process improvements that enhanced workflow efficiency across multiple departments.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
Education
High School Diploma -
Kingsbridge
The Bronx, NY06.1990
Skills
- Employee Motivation
- Team building
- Experience in leadership
- Time Management
- Problem solving
- Attention to Detail
- Excellent Communication Skills
- Professionalism
- Program Evaluation
Timeline
SUPERVISOR
Sevita
07.2023 - Current
HHA
Griswold Home Care For Lehigh Valley
08.2020 - 07.2023
SUPERVISOR
Senior Helpers
06.2015 - 07.2020
Office Assistant
Allegiance Nursing
02.2013 - 05.2015
High School Diploma -
Kingsbridge