Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phyllis Lee

New Fanklin,OH

Summary

Committed Independent Provider offering ten plus years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping with passion for helping others.

Detail-oriented in maintaining clean and organized personal areas to support daily living safety. First-rate communication, time management and recordkeeping abilities.

Pleasant Patient Access Specialist. Dedicated to keeping the patients' best interest in mind. Prompt and courteous with the ability to meet or exceed all performance standards.

Efficient, accuracy-driven, and successful at delivering key clerical support to internal teams, clients and customers. Reliable and enthusiastic, with front desk service experience. Self-Motivated work ethic with the ability to perform effectively in independent or team environments. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Independent Provider

Summit County DD
08.2017 - Current

Provide services to individuals with Developmentally Different Abilities.


Provided consumer with assistance in completing daily living tasks, effectively reducing daily burden on family members.


Reported any unusual or urgent circumstances in patients’ condition or environment immediately.


Increased knowledge and medical terminology prowess through continuing education.


Delivered assistance to elderly clients in daily activities including bathing, dressing, and care for incontinence.

Helped clients with managed home care.


Transported individuals to events and activities, medical appointments and shopping trips.


Completed entries in log books, journals and care plans to accurately report client progress.

Direct Health Care

Alliance HealthCare Services
06.2014 - 06.2017

Delivered clerical support by handling a range of routine and special requirements.




Education

Bachelor of Arts - Education of Developmentally Delayed Individuals

University of Akron
Akron, United States

Associate of Arts - Early Childhood Special Education

Stark State College
Canton, OH
01.2005

High School Diploma -

Coventry High School
Akron, OH
06.1976

Skills

  • Protected Health Information
  • Patient Contact
  • Detail-oriented
  • Excellent work ethic
  • Teamwork
  • First Aid/CPR
  • Compassion
  • Verbal and written communication
  • Good telephone etiquette
  • Customer service focus
  • Strong Organization
  • Respectful and Compassionate
  • Strong Ethics
  • Patient Companionship
  • Daily living assistance
  • First aid and safety
  • Meal Preparation
  • Problem-Solving
  • Housekeeping
  • Time Management
  • COVID-19 Safety Policies
  • Direct
  • Dependable and Responsible
  • Emotional Support
  • Compassionate communication
  • Disability Support
  • Insurance Verification (4 years),
  • Insurance Verification (4 years),
  • Behavior redirection
  • Dressing assistance
  • Flexible Schedule

Certification

Independent Health Care Provider.

CPR & First Aid


Timeline

Independent Provider

Summit County DD
08.2017 - Current

Direct Health Care

Alliance HealthCare Services
06.2014 - 06.2017

Bachelor of Arts - Education of Developmentally Delayed Individuals

University of Akron

Associate of Arts - Early Childhood Special Education

Stark State College

High School Diploma -

Coventry High School
Phyllis Lee