Phyllis Lillie

• Collected room deposits, fees, and payments.
• Issued room keys to guests upon check-in and answered questions regarding proper use.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Answered customer telephone calls promptly and appropriately handled needs.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Liaised with housekeeping staff to verify service and maintenance of hotel standards.

Owned & operated a licensed Daycare and preschool in home setting.

I was responsible for maintaining state required paperwork, bookkeeping, attendance records, child care food program required records including reporting menus to FDA. I maintained records for children on a variety of state programs.

Maintaining a clean, safe and creative learning environment .

Sanitized toys and play equipment daily.

I shopped for and prepared healthy meals and snacks.

I created my own theme based lesson plans and learning materials.

I maintain a professional relationship with my students parents.

I adapted classroom to support children with special needs including autism.

I supported my students in creating a classroom environment providing learning with books, music, dance, outdoor games, free time, art, water play, appropriate toys and in many other ways.

Observed children to identify students who needed extra support.

Educated children in foundational concepts such as shapes, numbers and letters.

Responsibilities included following mandates stated by Head Start,

Maintain a safe and welcoming classroom.

Prepare literacy based lesson plans.

Screened children in a variety of modalities from social skills to math skills.

Make home visits and work in a professional manner with parents.

Create visual learning aids and classroom decor.

Developed weekly lesson plans and activities to engage children and promote learning.

Educated students in foundational concepts such as shapes, numbers, and letters.

Established positive communication with parents in daily conversation and formal conferences.

Maintained organized, fun and interactive classroom to help children feel safe.

Gave one-on-one attention to children while maintaining overall focus on entire group.

Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Upheld classroom routines to support student environments and maintain consistent schedules.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Owned and operated a Licensed Daycare and Preschool.

Responsible for maintaining state required paperwork such as attendance, bookkeeping, child care food program required records including reporting menus to the FDA

Maintained state records for the children on a variety of state programs.

Maintained a safe and creative learning environment.

Created my own theme based lesson plans.

Created my own learning aids.

Created a positive learning environment.

Shopped and prepared healthy meals and snacks.

1 of 5 consultants across the state of Alaska.

Coordinated a variety of services to the families challenged with autism and the spectrum.

I was often the first phone call made by parents after their initial diagnosis.

Advocated for children and families living with autism with school district.

Attended IEP meetings & setting up 504 plans.

Twice yearly I coordinated workshops focusing on preparing parents on Alaska,s developmental disabilities system and how to advocate for their child.

Attended state wide conferences and presented a variety of autism resources.

Held hands, took scared calls on the phone, listened to the fear and anger and attended to my families needs.

Using applied Behavior Analysis I worked (ABA) 1 on 1 with 3 different young children with autism. Supervised by the University of Alaska Psychology department.

Ran an ABA program in my home for my own autistic child.

30 hrs a week visiting and working with individual children.

Created toys, learning aids, lessons plans based of each childs need.

Coordinated with a variety of volunteers and university students to work with my child and family.

Maintained data sheets on progress and goals.

Videoed children as they made progress.

Elected Volunteer Position

Played active role in assisting living with the challenge of autism and other developmental disabilities with in the spectrum umbrella.

Coordinated and conducted monthly meetings.

Connected families with services in the community.

Attended and presented at workshops and conferences.

Represented our organization at local and national conferences.

Researched and kept our membership up to date of new therapy options and resources.

Created and published our monthly newsletter with a 200 count subscription.

Created our organizations brochures, fliers and business cards.

Provided respite for families.

Assisted lead teacher with a variety of child centered goals

Worked in a professional manner with parents and staff.

Assisted with home visits

Assisted with paperwork

Worked and played in the classroom with the children

Completed pre- and post-trip bus inspections for safe passenger transportation.

Transported Children and families safely along prescribed routes according to schedules.

Conducted pre-trip inspections of bus for safe operation.

Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Operated van and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.