Phyllis McClure-Adams
Robinsonville,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Deputy Court Clerk position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Manager
Forever Fearless Boutique
03.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Built positive relationships with customers to increase repeat business.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Patient Transporter
Baptist Memorial Hospital
11.2019 - 03.2022
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Maintained accurate and detailed records of patient transportation to enable tracking history and report to management.
- Responded to emergency situations to help with lifting and transporting patients.
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Regional Revenue Auditor
Resorts, 1st Jackpot & Hollywood Casino Tunica
04.2015 - 08.2019
- Investigated discrepancies discovered during auditing process.
- Handled supervisor duties when manager was unavailable or out of office.
- Trained newly hired employees to promote understanding of company's processes, procedures and deadlines.
- Maintained compliance with internal control system.
- Audited total cash flows and reported revenues daily.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
Count Team Member
Harlow's Casino Resort & Spa
12.2007 - 04.2013
- Handled money, ticket and chips exchanges for customers.
- Audited money drawers and hand or machine-counted large cash values.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
Education
Administrative Assistance And Secretarial Science
Ashworth College
Norcross, GA06.2016
Associate of Science - Business Administration And Management
Everest University - Tampa
Tampa, FL05.2011
High School Diploma -
Greenville High School
Greenville, MS05.2003
Skills
- Sales and Marketing
- Lead Generation
- Verbal and Written Communication
- Customer Relationship Management
- Finance and Accounting Operations
- Order Fulfillment
- Microsoft Excel
- Microsoft Word
- Credit Card Payment Processing
- Retail Sales Customer Service
- Shipping and Receiving Understanding
- Managing Multiple Tasks
- Refund Processing
- 10-Key
- Calm and Professional Under Pressure
- Administrative Support
- Efficient Data Entry
- Data Auditing
- Greeting Visitors
Timeline
Manager
Forever Fearless Boutique
03.2022 - Current
Patient Transporter
Baptist Memorial Hospital
11.2019 - 03.2022
Regional Revenue Auditor
Resorts, 1st Jackpot & Hollywood Casino Tunica
04.2015 - 08.2019
Count Team Member
Harlow's Casino Resort & Spa
12.2007 - 04.2013
Administrative Assistance And Secretarial Science
Ashworth College
Associate of Science - Business Administration And Management
Everest University - Tampa
High School Diploma -
Greenville High School
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