Phyllis Nealy
Houston
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Assistant Residential Manager
Mission Of Yahweh
01.2013 - 03.2021
- Provided compassionate support for residents during difficult times, fostering trust and building strong relationships within the community.
- Oversaw maintenance projects throughout the residential facility ensuring timely completion while minimizing disruption to residents.
- Ensured compliance with state regulations by conducting regular safety inspections and monitoring staff performance closely.
- Improved resident satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Conducted property move-ins, move-outs and walk-through inspections.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Education
Master of Arts - Social Work
Our Lady of The Lake University
San Antonio, TX05.2016
Master of Science - Marriage And Family Therapy
Liberty University
Lynchburg, VA05.2014
Bachelor of Arts - Social Work
Texas Southern University
Houston, TX05.2010
Associate of Arts - Human Resources
Houston Community College
Houston, TX06.2005
Skills
- Property Maintenance
- Policy Enforcement
- Complaint Handling
- Security management
- Rule Enforcement
- Community Resources
- Crisis Management
- Client Counseling
- Case Management
- Family therapy
- Specimen testing
- Certified Alcohol & Other Drug Counselor
- Heartsaver First Aid CPR AED
I am Christian! What I loved about the Mission was the ability to apply Jesus and Prayer!
The Mission is a blest place. I saw it I believe it!
Timeline
Assistant Residential Manager
Mission Of Yahweh
01.2013 - 03.2021
Master of Arts - Social Work
Our Lady of The Lake University
Master of Science - Marriage And Family Therapy
Liberty University
Bachelor of Arts - Social Work
Texas Southern University
Associate of Arts - Human Resources
Houston Community College
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