Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Phyllis Omuletz

Plant City,FL

Summary

Attentive Environmental Services Housekeeper applies understanding of preventive sanitation measures and chemical safety procedures. Follows detailed directions and takes initiative to deliver impeccable work. Excellent communication and project management skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Environmental Services Housekeeper

Riverhills Country Club
Valrico, FL
09.2021 - 06.2024
  • Dusted furniture, pictures, window sills and other surfaces.
  • Replenished supplies such as soap, toilet paper and paper towels in restrooms.
  • Inspected all areas after completion of work to ensure that they were cleaned properly.
  • Vacuumed carpets and upholstered furniture.
  • Maintained inventory of cleaning supplies used throughout shift.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
  • Kept storage areas organized and free of clutter by disposing of unused items appropriately.
  • Reported any damages or maintenance needs to supervisor immediately upon discovery.
  • Responded promptly to customer inquiries regarding services provided by the department.
  • Swept, mopped, scrubbed and waxed floors.
  • Responded promptly to requests for housekeeping services from staff or visitors.

Business Owner

J.P.Cleaning Services
Brandon, FL
09.2006 - 11.2010
  • Delegated tasks to team members to manage timely project completion for each customer.
  • Provided guidance and support to team members when needed or requested.
  • Managed daily cleaning operations and staff of up to 10 cleaners.
  • Provided assistance during emergency situations such as floods or fires when necessary.
  • Resolved customer complaints promptly and efficiently while ensuring a positive experience.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.

Certified Nursing Assistant

Tandem Health Care
Brandon, FL
11.2003 - 09.2006
  • Cleaned and sanitized patient rooms according to established protocols.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Observed patients for any changes in their physical or mental condition.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.

Assistant Manager

Bealls Outlet Stores
Seffner, FL
07.2001 - 10.2003
  • Established processes for monitoring customer satisfaction levels.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Ensured compliance with safety regulations and company policies.

Education

GED -

West Babylon Senior High School
West Babylon, NY
06-1981

Skills

  • Maintenance
  • Basic Life Support
  • CPR and First Aid
  • Emergency medical care
  • Customer Service
  • Friendly and outgoing
  • Detail Oriented
  • Up-selling
  • Networking

Certification

  • Former Certified New York State EMT Firefighter with Trauma Medivac Certification

Timeline

Environmental Services Housekeeper

Riverhills Country Club
09.2021 - 06.2024

Business Owner

J.P.Cleaning Services
09.2006 - 11.2010

Certified Nursing Assistant

Tandem Health Care
11.2003 - 09.2006

Assistant Manager

Bealls Outlet Stores
07.2001 - 10.2003

GED -

West Babylon Senior High School

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Phyllis Omuletz