Phyllis Pike

Currently work with a team of 5 in a HUB environment operation out of a Welcome Home Center base with 3 remote communities.

Shared responsibility for marketing and selling each community and maintaining the operations of the HUB including MLS, Weekly reports, CMA's, Facebook posts, daily Salesforce focus, home site release strategies, ISC updates and maintaining top 5 prospects.

Past responsibilities include starting up new communities, working in multi-collection communities, closing out communities and currently working in a multi-community HUB.

Adaptable to any work environment including working alone with a floater to a shared floor in a team of 2-5.

Received multiple recognition from Lennar and Triangle Sales & Marketing for top sales.

Captured and converted leads to appointments.

Marketed and sold Raleigh division and Rialto portfolio homes

Relief agent for New Home Consultants

Successful completion of stretch assignment from 9/6/2012 - 11/5/2012 as an onsite New Home Consultant. Our team won sales team of the month in Wake County for both months with 37 net sales.

Led and managed eely appointments, traffic and sales goals tied to the Division's Business plan and developed action plans for under-performing communities.

Recruited, hired and coached the sales team including Mystery Shops, role planing, weekly sales meetings, bi-annual reviews, monthly performance reviews, Broker outreach and community marketing efforts.

Earned and maintained a JD Power customer service score above 9.5.

Four out of five measurements were at the highest performance level including JD Power scores, closings to meet business plan, sales counselor mystery shop scores and KB Home Mortgage closing retention scores.

Led and motivated a team of 10 to consistent performance as one of the top producing Studios in the Country including sales, variable contribution and cycle time.

Effectively communicated and collaborated with cross functioning departments which led to maximum efficiency and productivity.

Competency scores by direct reports ranked as follows:

1. Results Oriented 2. Team Orientation 3. Energizer

Accepted a stretch assignment in August 2007 as an on-site Sales Counselor. Achievements include being 1 of only 36 to place in a National Sales contest.

Launched a new business venture called The Real Estate Place in a major indoor Mall offering walk up assistance for all types of housing through a mix of Internet, print, multi-media and personal assistance.

Exceeded sales goals in 6 months.

Managed all aspects of a successful and award-winning retirement publication from a home-based office.

Increased quarterly sales consistently over an 18 month period.

Managed all aspects of a $2 Million quarterly apartment publication.

Exceeded annual sales goals and maintained a strong customer base.

Opened 3 ne business ventures in 3 cities.